Senior Operations Coordinator – Post/Pay

Chickasaw Nation Industries, Inc.

. Facilitate changes and coordinate ongoing work related to change requests and business requirements .

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $57,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in change management, project management methodologies, and effective communication strategies. Capable of coordinating complex initiatives while ensuring compliance with business requirements and maintaining data integrity.

Highest-signal resume keywords

Change ManagementProject ManagementMicrosoft Office ProficiencyCommunication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementProject ManagementResearch and AnalysisChange Tracking SystemsStandardized ProceduresExecutive SummariesOperational Impact MonitoringIntegration of SystemsCustomer Service ApproachData Integrity

Soft Skills

Verbal CommunicationWritten CommunicationDetail-OrientedSelf-MotivatedTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft AccessMicrosoft Outlook

Industry Keywords

Medicare Secondary PayerChange Control BoardCoordination of BenefitsChange RequestsConfidentiality

About the role

Key responsibilities & impact

Facilitate changes and coordinate ongoing work related to change requests and business requirements
Participate in the Coordination of Benefits and Recovery (COB&R) Change Control Board (CCB)
Monitor operational impacts of initiatives such as the Medicare Secondary Payer Recovery Portal (MSPRP)
Coordinate with the Medicare Secondary Payer Integration Contractor (MSPIC) and Medicare Secondary Payer Systems Contractor (MSPSC)
Identify opportunities to better utilize existing systems and integrate system changes into procedures
Serve as the single point of contact for MSPIC and MSPSC coordination
Develop communication plans, coach leaders through change, and maintain change-tracking systems
Ensure change initiatives meet business requirements, timelines, and budgets
Conduct research and analysis, communicate impacts, and facilitate mitigation efforts
Prepare executive summaries and presentations based on management reporting
Apply project management methods, tools, and lifecycle principles
Evaluate alternative solutions and resolve program issues
Establish standardized procedures for handling change requests
Oversee submission, review, prioritization, approval, and documentation of changes
Integrate change management with release, configuration, asset, incident, problem, training, SOP, QA, and reporting functions
Develop targeted change management plans covering communication, outreach, training, SOP, QA, implementation, and resistance management
Identify resistance and performance gaps and coordinate corrective actions with IT and QA
Integrate change management into project plans and contribute to work plan schedules and milestones
Facilitate internal change review meetings and participate in COB&R CCB meetings
Produce change management deliverables aligned with program methodologies
Assess audience-specific impacts and coordinate with training, outreach, and operations
Coach senior leaders on change sponsorship responsibilities
Maintain confidentiality, data integrity, and security while ensuring contractual and business standards

Requirements

What you’ll need

Must be able to obtain and maintain required government clearance to access facilities and systems
Excellent computer skills with proficiency using Microsoft Office (Word, Excel, Access, Outlook, etc.)
Excellent verbal and written communication skills
Ability to deliver a customer service approach
Ability to maintain confidentiality of sensitive information
Excellent organizational skills with ability to handle multiple projects and priorities
Well organized, detail-oriented and self-motivated
Ability to effectively work independently and in a team environment
Associate's degree (A.A.) or equivalent from a two-year college or technical school; or 18 months related experience and/or training; or equivalent combination of education and experience
Must meet physical demands, including frequent lifting of up to 10 pounds and occasional lifting of up to 25 pounds

Benefits

Comp & perks

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off
Observance of Federal Holidays
Employee Assistance Program (EAP)
Training and Development Opportunities