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Administrative Assistant
Children's Institute. Prepare routine correspondence, forms, and similar items using word processing, spreadsheet, and other software applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and clerical skills, including data entry, document management, and effective communication. Proficient in Office 365 and capable of coordinating projects while maintaining confidentiality and compliance with patient privacy standards.
Highest-signal resume keywords
Data Entry SkillsOffice 365 ProficiencyDocument ManagementExcellent Communication SkillsProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDocument PreparationFile ManagementBasic TroubleshootingOffice Equipment MaintenanceAccounting Software KnowledgeDatabase Software KnowledgeReport PreparationSchedulingMultitasking
Soft Skills
Organizational SkillsFlexibilityProblem-SolvingTeam CollaborationCultural Sensitivity
Tools & Technologies
Office 365Windows EnvironmentFinance EdgeHelpdesk Ticketing System
Certifications & Qualifications
High School Diploma or GEDValid Driver's LicenseInfluenza Immunization or DeclinationCOVID-19 ImmunizationMMR ImmunizationTdap ImmunizationNew Hire Orientation CompletionAB-1343 Sexual Harassment Prevention TrainingMandated Reporter TrainingFBI/DOJ/CACI Background Fingerprint Clearance
Industry Keywords
Administrative ExperienceClerical ExperiencePatient PrivacyConfidential InformationQuality Improvement Activities
About the role
Key responsibilities & impact- Prepare routine correspondence, forms, and similar items using word processing, spreadsheet, and other software applications
- Enter accurate and complete data into the computer
- Prepare and distribute routine reports
- Set up and file program, department, personnel, and client documents under supervision
- Copy, sort, fax, collate, and retrieve documents
- Arrange repairs and maintenance for office equipment
- Sort and distribute incoming mail and prepare outgoing mail
- Act as department receptionist by greeting and directing visitors and answering and forwarding calls
- Assist with facility operations, maintenance, housekeeping, safety, and security
- Resolve operational issues and schedule conference and training rooms
- Maintain calendars and schedule appointments as directed
- Support the front office reception area as needed
- Liaise between IT, Finance, and external vendors to coordinate timely invoice payments
- Receive IT assistance requests by phone, email, and chat
- Assign helpdesk tickets to appropriate technicians and provide basic troubleshooting support
- Perform other duties and special projects as assigned
- No supervisory responsibilities
Requirements
What you’ll need- One year of administrative/clerical experience
- High school diploma or GED required
- Valid driver's license and state-required auto insurance
- Some travel may be required
- Excellent data entry skills
- Ability to multitask
- Extremely organized
- Ability to work with others toward a common goal
- Ability to be flexible and work in a changing environment
- Ability to coordinate projects, solve problems, and make solid business recommendations
- Ability to establish and maintain routine files, records, and official documents
- Ability to handle confidential information
- Maintain patient privacy and protect the confidentiality, integrity, and availability of patient PHI
- Participate in performance quality improvement activities
- Sensitivity to the service population's cultural and socioeconomic characteristics
- Excellent verbal and written communication skills
- Punctual and dependable attendance
- Intermediate knowledge of Office 365 programs in a Windows environment
- Knowledge of accounting software, database software, and Finance Edge
- Completion of required training: New Hire Orientation, AB-1343 Sexual Harassment Prevention training, and Mandated Reporter
- Required contingencies include influenza immunization or declination; COVID-19, MMR, and Tdap immunizations; education verification; reference check; FBI/DOJ/CACI background fingerprint clearance; drug and alcohol screening; and tuberculosis screening
Benefits
Comp & perks- Generous paid PTO
- 10 paid holidays
- Company closure between Christmas and New Year
- Medical, dental, and vision insurance for eligible employees and qualified dependents
- 403b Retirement Plan with employer contribution for eligible employees
- Up to $4,500 in tuition reimbursement per calendar year
- Eligible for the Public Service Loan Forgiveness program
- Flexible Spending Account (FSA) & Health Savings Account (HSA)
- Employer-paid Life and AD&D Insurance
- Voluntary Supplemental Insurance
- Opportunity for growth & advancement
- Professional development & continued training
- Company-sponsored team building and bonding events and activities