Children's Institute

Administrative Assistant

• Prepare routine correspondence, forms, and similar items using word processing, spreadsheet, and other software applications
• Enter accurate and complete data into the computer
• Prepare and distribute routine reports
• Set up and file program, department, personnel, and client documents under supervision
• Copy, sort, fax, collate, and retrieve documents
• Arrange repairs and maintenance for office equipment
• Sort and distribute incoming mail and prepare outgoing mail
• Act as department receptionist by greeting and directing visitors and answering and forwarding calls
• Assist with facility operations, maintenance, housekeeping, safety, and security
• Resolve operational issues and schedule conference and training rooms
• Maintain calendars and schedule appointments as directed
• Support the front office reception area as needed
• Liaise between IT, Finance, and external vendors to coordinate timely invoice payments
• Receive IT assistance requests by phone, email, and chat
• Assign helpdesk tickets to appropriate technicians and provide basic troubleshooting support
• Perform other duties and special projects as assigned
• No supervisory responsibilities