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Supervisor – Ambulatory Therapies
Children's Wisconsin. Act as an active member of the management team supporting the care management model, pediatric clinical practice standards, legal and regulatory standards, Code of Ethics and established policies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pediatric clinical practice standards and regulatory compliance while effectively managing clinic operations and staff performance. Proven ability to enhance patient experience and implement operational improvements in a fast-paced healthcare environment.
Highest-signal resume keywords
Pediatric Clinical Practice StandardsLeadership ExperienceBLS-Basic Life Support CertificationOccupational Therapist LicensePatient Experience Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Speech-Language PathologyPhysical TherapyOccupational TherapyCompliance with OSHACompliance with CLIACompliance with CMSCompliance with TJCPerformance ManagementStaff RecruitmentOperational Improvement
Soft Skills
Effective CommunicationOrganizational SkillsInterpersonal SkillsCustomer FocusTeam Building
Certifications & Qualifications
BLS-Basic Life Support Healthcare Provider Certification
Industry Keywords
Patient CareHealthcare ManagementClinical OperationsRegulatory StandardsCare Management Model
About the role
Key responsibilities & impact- Act as an active member of the management team supporting the care management model, pediatric clinical practice standards, legal and regulatory standards, Code of Ethics and established policies
- Supervise professional, administrative and technical personnel providing care
- Partner with the Ambulatory Manager/Director on business and financial operations
- Assure clinic compliance with OSHA, CLIA, CMS, TJC and other applicable regulations
- Monitor clinic operations and lead daily huddles to meet patient care needs effectively and efficiently
- Develop plans for optimal staffing levels and review/approve the automated time system for staff hours
- Monitor and order supplies and equipment needed for patient care
- Identify clinical and operational improvement opportunities and support leaders in prioritizing and implementing changes
- Partner with stakeholders to implement patient experience improvement action plans
- Hold staff accountable for day-to-day delivery of the experience promise
- Ensure effective communication between Ambulatory leadership, clinic staff and other teams
- Participate in recruitment, training and competency assurance of new and existing staff
- Conduct performance management, formal reviews, goal setting, coaching and feedback
- Make performance rating and merit recommendations with the manager/director
- Provide input into budgets and resource requests
- Participate in direct patient care per assigned competencies
- Perform employee engagement, recruitment, performance management and development responsibilities
- Provide care appropriate to the patient population and applicable policies and procedures
Requirements
What you’ll need- Graduate of an accredited program in Speech-Language Pathology, Physical Therapy or Occupational Therapy required
- 2+ years Speech-Language Pathology, Physical Therapy or Occupational Therapy experience
- Prior experience in a pediatric setting preferred
- Previous leadership experience preferred
- Demonstrated leadership and functional competencies including Values Differences, Situational Adaptability, Customer Focus, Ensures Accountability, Directs Work, Manages Conflict, Builds Effective Teams, Communicates Effectively, Drives Engagement, and Instills Trust
- Good organizational and patient relation skills
- Ability to manage a fast-paced clinic while paying attention to detail
- Excellent interpersonal and communication skills to interact effectively with patients, families, physicians, clinic/hospital staff and community
- Ability to read, interpret and enact policies and procedures
- Ability to stand and walk approximately 75% of the work time
- BLS-Basic Life Support Healthcare Provider certification required
- One of the following Wisconsin licenses: License OT-Occupational Therapist, License PT-Physical Therapist, or License Speech/Language Pathologist
Benefits
Comp & perks- Full-time employment
- Employment at-will
- Equal opportunity and affirmative action employer
- Diverse and inclusive work environment