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Area Director – Franchise Performance
Choice Hotels International. Drive the commercial performance of a portfolio of midscale and upper midscale franchised hotels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in hotel commercial strategy, revenue management, and performance improvement, with a strong ability to analyze data and influence business decisions. Proven leadership in managing multi-property operations and driving revenue growth through strategic consultation and stakeholder engagement.
Highest-signal resume keywords
Hotel Commercial StrategyRevenue ManagementData AnalysisStakeholder EngagementPerformance Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue PerformanceMarket Share AnalysisFinancial AcumenForecastingBusiness Intelligence ToolsPerformance MetricsStrategic ConsultationSales Activation StrategiesOccupancy OptimizationADR Improvement
Soft Skills
Consulting SkillsCommunication SkillsNegotiation SkillsRelationship BuildingStrategic Thinking
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointRevenue Management SoftwareMarket Share PlatformsBenchmarking Tools
Industry Keywords
Hotel Industry ExperienceFranchise PerformanceCommercial LeadershipMulti-Unit OperationsOwner Profitability
About the role
Key responsibilities & impact- Drive the commercial performance of a portfolio of midscale and upper midscale franchised hotels
- Advise hotel owners, operators, and management companies using revenue, market, and operational performance data
- Develop and influence execution of strategic commercial action plans to improve RevPAR, market share, ADR, occupancy, revenue growth, and owner profitability
- Conduct on-site consultations, property visits, virtual engagements, performance reviews, and business consultations
- Partner with Revenue Management, Sales, Marketing, Loyalty, Distribution, Brand, and Operations teams
- Analyze market demand, competitive positioning, business mix, pricing strategy, distribution effectiveness, and sales performance
- Monitor commercial dashboards and performance indicators, identify risks, and recommend corrective actions
- Coordinate targeted support from corporate commercial partners and increase participation in revenue-generating programs
- Translate complex operational and financial data into actionable recommendations
- Lead recurring performance discussions with hotel owners, management companies, and property leadership teams
- Document commitments, action items, strategic decisions, consultations, and performance plans
- Provide leadership with insights on revenue performance, ownership engagement, competitive threats, and emerging business risks
- Support franchise growth, retention initiatives, franchise associations, industry activities, and special projects
- Submit timely and accurate expense reporting
Requirements
What you’ll need- Currently reside in Oregon; relocation assistance is not available
- Minimum fifteen (15) years of progressive hotel industry experience with significant responsibility for commercial strategy, revenue performance, sales, marketing, revenue management, or multi-property performance improvement
- Minimum ten (10) years of hotel leadership experience, preferably including franchise performance, revenue management, commercial leadership, or multi-unit operational responsibility
- Demonstrated success improving hotel commercial performance, including revenue growth, RevPAR, market share, and owner profitability
- Proven ability to influence business decisions through analytical insights and strategic consultation
- Experience working effectively within a matrixed organization and influencing outcomes without direct authority
- Strong analytical, forecasting, and financial acumen
- Experience utilizing hotel performance and business intelligence tools, including revenue, financial, market share, and benchmarking platforms
- Advanced proficiency with Microsoft Office applications, including Excel and PowerPoint
- Ability to analyze and interpret large datasets and translate findings into practical business recommendations
- Knowledge of hotel revenue management principles, sales activation strategies, distribution channels, marketing performance, loyalty programs, and profitability metrics
- Exceptional consulting, communication, negotiation, and influencing skills
- Strong executive presence and ability to communicate effectively with hotel owners and senior leaders
- Ability to balance multiple priorities while managing a geographically dispersed portfolio
- Strong relationship-building and stakeholder-management capabilities
- Demonstrated commercial acumen and strategic thinking
- Ability to navigate ambiguity and adapt priorities within a changing business environment
- Commitment to organizational values, integrity, collaboration, and continuous improvement
- Bachelor’s Degree in Hotel Management, Business Management, Marketing, Finance, or a related field or equivalent combination of education and work experience
- Regular travel of approximately 70% is required
- Ability to travel independently throughout the assigned territory
Benefits
Comp & perks- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
- Annual bonus under Choice’s Management Incentive Plan (MIP)