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Area Director – Upscale Franchise Performance
Choice Hotels International. Serve as a strategic advisor to franchise owners, property leaders, and above-property management teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced financial and P&L analysis skills, with a strong knowledge of hotel revenue management, forecasting, pricing, and distribution strategies. Proven ability to advise and influence hotel owners and operators on operational and commercial performance to enhance guest satisfaction and profitability.
Highest-signal resume keywords
Hotel Revenue ManagementFinancial AnalysisCommercial Strategy DevelopmentGuest Experience PerformanceRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L AnalysisRevenue ManagementMarket AnalysisDemand ForecastingPricing StrategySales StrategyOperational Metrics AnalysisFinancial ReportingCommercial EffectivenessPerformance Gap Diagnosis
Soft Skills
Consulting SkillsInfluencing SkillsCommunication SkillsProblem-Solving SkillsExecutive Presence
Tools & Technologies
Hotel Property-Management PlatformsRevenue-Management PlatformsGuest-Feedback Platforms
Industry Keywords
HospitalityFranchise PerformanceCommercial StrategyGuest SatisfactionMarket ShareRevPARADRGOPROIBrand Compliance
About the role
Key responsibilities & impact- Serve as a strategic advisor to franchise owners, property leaders, and above-property management teams
- Translate corporate and brand strategies into actionable property-level objectives
- Develop and influence commercial, revenue, sales, and marketing strategies
- Analyze market trends, demand drivers, competitive performance, guest feedback, and property results
- Evaluate hotel operations, brand compliance, service quality, commercial effectiveness, and financial performance
- Diagnose performance gaps and develop property-specific action plans
- Guide complex hotels in addressing operational and commercial challenges
- Analyze property P&Ls and financial reporting to improve revenue, profitability, cost management, GOP, and ROI
- Advise franchisees on revenue-management practices, demand forecasting, pricing, distribution, and commercial strategies
- Build trusted relationships with franchise owners, operators, hotel leaders, and internal stakeholders
- Represent Choice Hotels at industry events, franchisee associations, and networking forums
- Coach and advise General Managers and property leaders
- Share best practices and subject-matter expertise across properties
- Analyze LTR results, guest feedback, third-party reviews, and guest sentiment
- Partner with hotel teams to improve guest satisfaction, loyalty, and brand experience
Requirements
What you’ll need- 8–10 years of relevant hospitality, hotel operations, franchise performance, commercial strategy, revenue management, or related experience
- Demonstrated experience advising hotel owners, operators, General Managers, or senior property leaders on financial, operational, commercial, and guest-experience performance
- Experience evaluating hotel P&Ls and translating financial and operational data into actionable performance strategies
- Advanced financial and P&L analysis skills
- Strong knowledge of hotel revenue management, forecasting, pricing, distribution, sales, and marketing disciplines
- Ability to analyze RevPAR, ADR, market share, GOP, ROI, guest satisfaction, and related operational metrics
- Experience with hotel property-management, revenue-management, and guest-feedback platforms
- Strong proficiency in interpreting complex operational, financial, market, and guest data
- Strategic and commercial acumen
- Advanced analytical and problem-solving skills
- Exceptional consulting, influencing, and relationship-management skills
- Ability to independently prioritize and manage complex work across a diverse portfolio of hotels
- Strong executive presence and communication skills
- Bachelor's degree in Hospitality Management, Business Administration, Finance, Marketing, or a related field, or an equivalent combination of education and work experience
Benefits
Comp & perks- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
- Annual bonus under Choice’s Management Incentive Plan (MIP)