Head of Change Management – Organizational Engagement

Choreo

. Build change management plans for major enterprise initiatives, emphasizing initiatives affecting client-facing teams .

Posted 10/5/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in change management and organizational effectiveness, with a focus on client-facing teams and M&A integration. Capable of developing communication strategies, managing stakeholder engagement, and implementing feedback mechanisms to drive successful change initiatives.

Highest-signal resume keywords

Change ManagementOrganizational EffectivenessM&A IntegrationProgram ManagementChange Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change Management PlansAdoption Outcomes TrackingOrganizational Listening MechanismsFeedback SynthesisRisk MitigationStakeholder ReportingScope DefinitionMilestone TrackingDecision Rights EstablishmentMeasurement Frameworks

Soft Skills

Executive PresenceInfluencing StakeholdersComfort with AmbiguityAdaptabilityCollaboration

Certifications & Qualifications

Change Management CertificationProsci Certification

Industry Keywords

Financial ServicesWealth ManagementRIA EnvironmentClient-Facing PopulationsOrganizational Integration

About the role

Key responsibilities & impact

Build change management plans for major enterprise initiatives, emphasizing initiatives affecting client-facing teams
Define and track measurable adoption outcomes through completion
Sequence and coordinate concurrent change initiatives to avoid competing demands
Surface resistance, confusion, and unresolved dependencies early
Own communications strategy and operating rhythm for client-facing teams affected by change
Coordinate communications across transformation, technology, service, and growth initiatives
Build feedback loops so client-facing teams can shape initiatives
Create a repeatable methodology for the human side of mergers, acquisitions, and organizational integrations
Lead adaptive work around identity, culture, and belonging for newly joined or acquired client-facing teams
Track the lived experience of integrated teams beyond deal close
Build and run organizational listening mechanisms, including pulse surveys, structured interviews, and focus groups
Synthesize feedback into themes and recommendations for leadership
Establish intake, prioritization, escalation, decision rights, and change-readiness processes
Build reusable methodology, templates, and measurement frameworks for change management

Requirements

What you’ll need

8+ years of experience in change management, organizational effectiveness, or a closely related discipline, with demonstrated ownership of enterprise-scale initiatives affecting client-facing organizations
Direct experience owning communications strategy and cadence for a large organization, spanning both internal (employee) and client-facing audiences
Direct experience leading the human/organizational side of M&A integration, including the post-close experience of client-facing teams
Hands-on experience designing and running organizational listening mechanisms for client-facing populations and translating results into leadership recommendations
Strong program management discipline: scope definition, milestone tracking, risk mitigation, and stakeholder reporting across multiple concurrent workstreams
Experience establishing change governance — intake, prioritization, and decision rights — across a portfolio of concurrent initiatives
Strong executive presence; ability to influence and align senior stakeholders without formal authority over them
Comfortable operating with ambiguity and shifting priorities in a fast-growing, actively integrating organization
Experience in financial services, wealth management, or an RIA environment, with direct exposure to advisor or client-facing populations
Change management certification (Prosci or equivalent), or demonstrated equivalent hands-on expertise

Benefits

Comp & perks

Competitive salary and bonus plan
Competitive medical, dental, and vision plans
Basic life and disability coverage
401(k) matching program
Financial support for approved designations and courses
Technical, leadership, sales training opportunities
Unlimited, discretionary time off
Paid parental leave