Senior Delivery Manager

Chorus Innovations

. Drive complex healthcare technology implementations from early discovery through go-live and stabilization .

Posted 10/26/2026full-timeLong Beach • California • United StatesSenior💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex healthcare technology implementations, including delivery planning, stakeholder coordination, and risk management. Proficient in translating client requirements into actionable plans while ensuring effective communication and collaboration across cross-functional teams.

Highest-signal resume keywords

Delivery ManagementClient DeliveryAgile Delivery PracticesUser Acceptance TestingStakeholder Coordination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementImplementation LeadershipRequirements TranslationMilestone TrackingRisk ManagementBacklog RefinementGantt Chart CreationProcess Flow DevelopmentDecision Log ManagementTest Scenario Planning

Soft Skills

Client-Facing CommunicationExpectation ManagementDetail-OrientedProactive Problem SolvingJudgment and Ownership Mindset

Tools & Technologies

JiraRAID LogsDelivery PlaybooksAction TrackersExecutive Summaries

Industry Keywords

Healthcare TechnologySaaS EnvironmentPublic SectorCross-Functional TeamsLaunch Readiness

About the role

Key responsibilities & impact

Drive complex healthcare technology implementations from early discovery through go-live and stabilization
Serve as the operational owner for assigned client accounts
Manage account meetings, client delivery updates, RAID management, milestone tracking, and escalations
Track client commitments against scope, timeline, budget, and delivery capacity
Lead discovery sessions and coordinate Product, Design, Engineering, Data, Clinical, and client stakeholders
Produce workflow decisions, process flows, business rules, requirements, open questions, and follow-up actions
Translate contractual scope, product requirements, and client priorities into sequenced delivery plans
Create delivery plans, milestone views, Gantt charts, delivery health updates, and executive-ready summaries
Establish governance using RAID logs, decision logs, action trackers, recurring cadences, and escalation paths
Identify risks and blockers, drive mitigation plans, and escalate with recommendations
Manage backlog readiness, epics, user stories, acceptance criteria, test considerations, dependencies, and sequencing
Coordinate cross-functional handoffs across discovery, design, build, testing, UAT, launch, and hypercare
Own readiness for UAT, launch, go-live, and post-launch stabilization
Coordinate UAT planning, test scenarios, client validation, defect triage, launch checklists, training readiness, operational handoffs, and hypercare support
Drive post-launch retrospectives and improve delivery practices
Contribute to delivery playbooks, templates, operating rhythms, and standards

Requirements

What you’ll need

5+ years of experience in delivery management, project management, implementation leadership, client delivery, or consulting within a technology, healthcare, public sector, or SaaS environment
Proven experience managing complex, multi-stakeholder software implementations from planning through launch
Ability to lead cross-functional teams through ambiguity, competing priorities, and evolving client needs
Experience translating scope, requirements, designs, and technical inputs into actionable delivery plans
Ability to manage timelines, milestones, risks, dependencies, decisions, and executive-level delivery updates
Strong client-facing communication skills and expectation management
Experience working with Product, Design, Engineering, QA, Data, and business stakeholders
Familiarity with agile delivery practices, sprint planning, backlog refinement, and Jira
Structured, proactive, detail-oriented, and comfortable bringing order to ambiguity
Strong judgment and ownership mindset
Background in user acceptance testing, go-live planning, training coordination, launch readiness, and hypercare delivery

Benefits

Comp & perks

Full medical, dental, vision and life insurance benefits
401K plan
Company stock options
Unlimited paid vacation
Performance bonuses
Company support for career and skill development
Fun company events and outings
Equal opportunity employer with a commitment to diversity and inclusion
Reasonable accommodations throughout the hiring process