Product Lead, Consumer

Chowdeck

. Own the end-to-end customer ordering experience across Chowdeck’s consumer products .

Posted 10/22/2026full-timeLagos • NigeriaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive product management expertise with a focus on consumer-facing mobile and web products, emphasizing customer experience, retention strategies, and cross-functional collaboration. Proven ability to set product direction, prioritize effectively, and communicate clearly with stakeholders.

Highest-signal resume keywords

Product Management ExperienceConsumer-Facing Product OwnershipCross-Functional Delivery LeadershipCustomer Experience OptimizationData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap PrioritizationCustomer ResearchQuantitative AnalysisQualitative AnalysisProduct LaunchRetention StrategiesMarketplace ExperienceCheckout OptimizationPayments Experience

Soft Skills

Clear CommunicationJudgmentInfluenceOwnershipProblem-Solving

Industry Keywords

Consumer ProductsE-CommerceDeliveryMobilityHigh-Frequency Consumer Product

About the role

Key responsibilities & impact

Own the end-to-end customer ordering experience across Chowdeck’s consumer products
Lead customer discovery, conversion, ordering reliability and overall experience improvements
Own Product’s contribution to the company’s retention goals
Lead customer-facing readiness for launches in new cities and countries
Define product requirements for seasonal campaigns and high-volume periods while protecting the core experience
Own shared ordering capabilities across all product categories
Set product strategy and maintain a prioritised roadmap for the Consumer team
Use customer research, product data, support feedback and operational insight to identify important problems
Work with cross-functional partners from discovery through launch, measurement and iteration
Define outcomes and guardrails for conversion, retention, reliability and customer delight
Coordinate dependencies with other functional teams
Make trade-offs when new requests compete with committed work
Communicate progress, risks, decisions and learnings to leadership and partner teams
Report to the Product Executive and work alongside other Product Leads
Lead through clarity and influence, with potential to manage Product Managers as the team grows

Requirements

What you’ll need

At least 6 years of product management experience, including significant ownership of consumer-facing mobile or web products at meaningful scale
A track record of setting product direction, prioritising across competing needs and leading cross-functional delivery
Strong judgement across customer experience, business value, operational complexity and technical constraints
Comfort using both quantitative and qualitative evidence, without reducing product success to a single metric
Clear written and verbal communication, including the ability to explain your decisions and trade-offs
A high level of ownership and a willingness to stay close to customers and operational reality
Experience in marketplaces, delivery, commerce, mobility or another high-frequency consumer product (bonus)
Experience launching products across multiple cities or countries (bonus)
Experience working on retention, search, recommendations, checkout or payments (bonus)

Benefits

Comp & perks

Competitive salary
Full medical coverage
MacBook Pro for your work
Housing assistance
Lunch allowance
A team of smart, kind colleagues invested in your growth