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Corporate Director – Medical Group Operations
ChristianaCare. Oversee Medical Group Operations for two service lines spanning Acute Medicine, Emergency Medicine, Medical Specialties, and Behavioral Health .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing medical group operations, including strategic business planning, financial management, and operational leadership across multiple service lines. Proven ability to drive growth, enhance quality, and optimize resource allocation while fostering collaboration and accountability among diverse teams.
Highest-signal resume keywords
Master’s DegreeMedical Practice Operations LeadershipFinancial AcumenHealthcare Technology IntegrationBusiness Plan Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Strategy DevelopmentBudget ManagementKPI MonitoringWorkflow OptimizationRevenue Maximization
Soft Skills
Exceptional LeadershipCollaborationAccountabilityCommunicationTeam Development
Tools & Technologies
Healthcare Information SystemsData-Driven ToolsAnalytics Platforms
Industry Keywords
Acute MedicineEmergency MedicineMedical SpecialtiesBehavioral HealthAmbulatory Services
About the role
Key responsibilities & impact- Oversee Medical Group Operations for two service lines spanning Acute Medicine, Emergency Medicine, Medical Specialties, and Behavioral Health
- Lead operations for 400+ FTEs across multiple subspecialties and locations across Delaware, Maryland, and Pennsylvania
- Develop and implement operational strategies supporting quality, access, and growth
- Align ambulatory services with broader system initiatives and service line development
- Develop and execute strategic business plans advancing Medical Group, Service Line, and System growth
- Lead and guide regional or site-level practice administrators
- Manage operational leadership accountability for staffing, workflow optimization, resource allocation, scheduling, and patient, provider, and caregiver experience
- Lead selection, integration, and evaluation of healthcare technology and information systems
- Lead Medical Group and System Annual Operating Plan goals
- Develop and manage operating and capital budgets with practice administrators and finance partners
- Drive margin accountability, corrective action plans, billing improvements, revenue maximization, and cost efficiency
- Lead business planning for Medical Group growth and change strategy, including designated mergers and acquisitions
- Build a culture of collaboration, accountability, and high performance
- Develop leadership capabilities among practice administrators, site managers, and staff
- Partner on physician compensation and incentive programs
- Use data-driven tools to monitor KPIs and benchmark performance
- Collaborate with informatics and analytics teams on timely, actionable reports
- Lead initiatives improving operational, clinical quality, patient safety, and service excellence metrics
- Establish and maintain effective relationships across the Medical Group and health system
- Perform other duties as required
Requirements
What you’ll need- Master’s degree is required in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management
- Minimum of 5 years of medical practice/departmental operations leadership experience
- Minimum of 3 years’ healthcare experience managing people leaders
- Experience managing multiple service lines across ambulatory sites
- Strong financial acumen
- Exceptional leadership skills
- Proven track record leading complex, large-scale initiatives
- Experience collaborating with multidisciplinary teams and physician leadership
- Demonstrated success executing business plans, driving service line expansion, and supporting sustainable growth
- Experience involving large group medical practice management and demonstrated leadership success would be especially advantageous
Benefits
Comp & perks- Health insurance
- Paid time off
- Retirement plan
- Employee assistance program
- Competitive suite of employee benefits
- Wellness benefits for employees and families