ChristianaCare

Therapist

• Develop and collaborate with the Staff Development Specialist and Critical Care Coordinator to establish critical care practice guidelines, policies, and procedures
• Review and monitor respiratory care staff’s critical care skills
• Oversee staff rotating to the specialty service area and provide feedback to management
• Serve as a resource to respiratory therapists, nurses, and physicians regarding respiratory equipment and technology
• Provide in-servicing as needed
• Support research and process improvement initiatives
• Engage with physicians in the specialty service area
• Perform or assist with specialized procedures
• Mentor respiratory therapists and serve as a clinical and professional leader at the bedside
• Maintain current knowledge of treatment modalities, medical studies, trends, and practices
• Perform all duties and responsibilities of RT II
• Follow safety practices and report unsafe activities, conditions, hazards, or violations
• Perform other related duties as required

Respiratory Therapist III – Full Time Flex

Medical Director

• Oversee Medical Group Operations for two service lines spanning Acute Medicine, Emergency Medicine, Medical Specialties, and Behavioral Health
• Lead operations for 400+ FTEs across multiple subspecialties and locations across Delaware, Maryland, and Pennsylvania
• Develop and implement operational strategies supporting quality, access, and growth
• Align ambulatory services with broader system initiatives and service line development
• Develop and execute strategic business plans advancing Medical Group, Service Line, and System growth
• Lead and guide regional or site-level practice administrators
• Manage operational leadership accountability for staffing, workflow optimization, resource allocation, scheduling, and patient, provider, and caregiver experience
• Lead selection, integration, and evaluation of healthcare technology and information systems
• Lead Medical Group and System Annual Operating Plan goals
• Develop and manage operating and capital budgets with practice administrators and finance partners
• Drive margin accountability, corrective action plans, billing improvements, revenue maximization, and cost efficiency
• Lead business planning for Medical Group growth and change strategy, including designated mergers and acquisitions
• Build a culture of collaboration, accountability, and high performance
• Develop leadership capabilities among practice administrators, site managers, and staff
• Partner on physician compensation and incentive programs
• Use data-driven tools to monitor KPIs and benchmark performance
• Collaborate with informatics and analytics teams on timely, actionable reports
• Lead initiatives improving operational, clinical quality, patient safety, and service excellence metrics
• Establish and maintain effective relationships across the Medical Group and health system
• Perform other duties as required

Corporate Director – Medical Group Operations

General

• Perform all phases of CT scan testing on outpatients according to department procedures and protocols under Radiologist direction
• Perform other diagnostic imaging exams as skills permit
• Perform clerical and scheduling duties as needed
• Operate CT scanner units, radiology-supported computer systems, and CD burners
• Perform CT procedures and quality control according to department guidelines
• Complete assigned imaging and non-imaging procedures within designated scheduled times
• Enter accurate patient study information into clinical care systems
• Assist with workflow coordination and patient care activities
• Obtain clinical history and appropriate patient consent
• Verify insurance pre-authorization before scanning patients
• Maintain patient confidentiality and use two patient identifiers
• Assist students and new staff with department procedures, quality control, and radiation safety
• Work float locations including Smyrna, Middletown, Newark, and Helen Graham Cancer Center
• Work one Saturday every three months during the stated shifts

CT Scan Technologist I – Float, Outpatient

Systems Engineer

• Translate business requirements into Workday Benefits solutions, functional specifications, and system configurations
• Design, configure, maintain, and support Workday solutions focused on Benefits
• Lead Benefits configuration and administration, including health, wellness, and voluntary plans, eligibility rules, event-driven processes, testing, and issue resolution
• Configure business process changes, eligibility rules, condition rules, and validation logic
• Serve as the Workday Benefits subject matter expert
• Partner with Benefits, HR COEs, Payroll, Finance, Shared Services, reporting teams, vendors, and other stakeholders
• Analyze system impacts and implement enhancements for business changes, regulatory requirements, and Workday releases
• Automate, simplify, and improve HR and Benefits operations
• Develop and execute test plans and support user acceptance testing
• Troubleshoot and resolve system issues through research, testing, and root cause analysis
• Design, build, and maintain complex reports, dashboards, and analytics
• Configure and maintain benefit plans, packages, eligibility criteria, and reference data
• Participate in project lifecycle activities from requirements gathering through post-production support
• Support Workday release management
• Create and maintain system documentation, technical specifications, process flows, job aids, and reporting
• Monitor and communicate status of issues, enhancements, and project activities
• Provide responsive customer support and maintain stakeholder relationships
• Ensure compliance with organizational policies, regulations, and benefits-related processes
• Perform other duties as assigned

Systems Analyst

Technician

• Provide specific patient care and environment-of-care duties on the Postpartum unit before and after procedures under the direction of the registered nurse
• Assist the patient care team with patient transfers and positioning for procedures
• Transport patients to and from the Procedure Area
• Set up necessary procedure equipment and supplies
• Restock procedure room supplies and equipment and review inventory par levels
• Obtain trays, supplies, and equipment needed for procedures
• Clean the Procedure Area and specialty equipment/instrumentation
• Handle contaminated instrument trays, supplies, equipment, linens, specimens, and body fluids appropriately
• Complete equipment quality controls
• Troubleshoot minor equipment problems and initiate service calls
• Provide age-appropriate patient care under RN direction
• Respond to patient crisis situations and notify the registered nurse
• Follow safety rules and report hazards or violations
• Complete mandatory in-service education
• Work under the supervision of the Nurse Manager and Assistant Nurse Manager, receiving direction from RN staff

Procedure Area Technician – Postpartum

Clinical Operations

• Oversee Emergency Services across Christiana Hospital and Middletown Emergency Department
• Lead a large team across Emergency Nursing, Observation, Float Pool, Clerical Services, and Middletown Emergency Department
• Drive operational excellence through data, metrics, patient flow, staffing, productivity, and resource management
• Partner with physicians, EMS agencies, operational leaders, and community stakeholders to solve system-wide challenges
• Create a culture of accountability, engagement, and continuous improvement
• Lead teams through change while building trust, resilience, and high performance
• Develop future leaders and strengthen talent across the organization
• Balance strategic thinking with hands-on operational leadership
• Drive cultural transformation and address operational challenges while keeping patients, caregivers, and providers at the center of decisions

Director, Clinical Operations – Emergency Department

Human Resources

• Drive the caregiver agenda by planning and implementing solutions aligned to business and People strategy and goals.
• Develop and execute best practices to promote caregiver engagement and enable a successful workforce.
• Partner with Business Partners and HR COEs to develop, implement, and communicate programs for benefits and rewards, performance management, engagement, retention, and other identified programs.
• Assess client organizational health and design appropriate interventions.
• Develop caregiver strategies and approaches to enhance organizational effectiveness, business outcomes, and caregiver engagement.
• Advise and coach leaders on best practices and areas of improvement.
• Act as advisor for HR policies and procedures, focusing on unit/entity/site caregiver initiatives.
• Analyze operating models, team structures, and team effectiveness.
• Improve cross-functional work processes, communication, collaboration, recognition, and accountability.
• Leverage caregiver survey data to generate actionable insights and improve engagement.
• Analyze people-data trends and metrics with HR COEs to develop solutions, programs, and policies that improve engagement, performance, recruitment, and retention.

Senior Human Resources Business Partner – Hybrid

System Administrator

• Provide management and end-user support for PACS and other clinical system applications used by Imaging Services
• Operate PACS equipment, including image workflow, archiving, auto-routing, pre-fetching, and image quality assurance
• Ensure proper DICOM digital image transfer into PACS and handle RIS validation and exceptions
• Perform database changes, additions, corrections, and testing for business needs and project initiatives
• Analyze and develop solutions to users’ clinical systems problems with IS staff
• Recognize, evaluate, and resolve PACS and clinical systems problems
• Identify tasks, assign responsibility, establish completion dates, and communicate progress
• Recommend equipment, software, and workflow solutions for current and future PACS needs
• Develop education materials and provide initial and ongoing end-user training
• Investigate operational problems and prepare proposals with radiologists, managers, supervisors, and technologists
• Develop operating standards, policies, procedures, and training programs with Imaging, IT, and IS teams
• Analyze support data and recommend procedural and educational changes
• Design future QA/QC needs and efficient workflow processes integrated into operations

PACS System Administrator

Analyst

• Design and implement physician compensation programs, including complex incentive plans
• Serve as a subject matter expert and strategic resource to leadership on compensation programs
• Consult with the Medical Group on compensation matters and align decisions with total rewards philosophy and business strategy
• Develop, implement, and evaluate compensation programs, incentive plans, and related projects
• Conduct research on industry and organization-specific issues, financial information, compensation and rewards, and corporate performance
• Conduct market pricing activities, including peer group selection, survey analysis, salary data interpretation, financial modeling, and special research projects
• Analyze issues, provide recommendations, and advise leadership on compensation and benefits strategies and programs
• Coordinate compensation-related projects and initiatives, including planning, communications, configuration and data testing, and training
• Perform sensitivity testing and analysis on provider compensation models
• Communicate and compile data for Fair Market Value appraisers and consultants
• Document Fair Market Value and Commercial Reasonableness reviews
• Participate in quality reviews and review Letters of Intent for accuracy
• Review and initiate process improvement projects
• Oversee collection and submission of provider market survey data
• Compile compensation reports and presentations
• Support organizational strategies and initiatives through timely and accurate information presentation
• Support external systems related to provider compensation modeling and payroll administration
• Evaluate positions for salary grade placement and conduct FLSA exemption testing
• Serve as vendor liaison regarding data analysis, interfaces, error reporting, and benefit-related communications
• Execute base pay adjustments, develop reports, and assist with job description preparation

Senior Provider Compensation Analyst

Pharmacist

• Serve as the primary pharmacist supporting the Swank Center for Memory Care
• Collaborate with neurologists, advanced practice clinicians, nurses, and other healthcare professionals
• Optimize medication therapy and improve patient outcomes
• Enhance the patient and caregiver experience
• Provide comprehensive medication management
• Educate patients and caregivers
• Provide medication access support
• Monitor patients receiving therapy for memory and cognitive disorders
• Support additional specialty and ambulatory clinical pharmacy services based on patient care needs, program growth, and organizational priorities
• Build relationships with patients and interdisciplinary teams

Clinical Pharmacist

Billing Specialist

• Collect insurance accounts receivable for acute hospital/facility claims, including reporting, analysis, disputes, appeals, and reconciliation
• Review and submit UB-04 forms to insurance companies
• Follow up with insurance representatives to obtain claim status and payment and resolve claim discrepancies
• Submit itemized bills, medical records, and corrected claims as needed
• Review payment vouchers to ensure proper reimbursement
• Interact with department staff, Revenue Integrity, HIMS, and payer representatives to evaluate and resolve line-level denials
• Provide trend analysis to management, leadership, and insurance liaisons
• Write and submit appeals for incorrectly denied claims
• Work rejection and late charge reports
• Use Soarian/Cerner for AR and denial reporting
• Use ePremis for clean claim review and transmission
• Access external payer sites for payer policies and claim disputes
• Perform other related duties as required

Hospital Billing Representative II

• Perform all phases of CT scan testing on outpatients according to department procedures and protocols under Radiologist direction
• Perform other diagnostic imaging exams as skills permit
• Perform clerical and scheduling duties as needed
• Perform CT procedures and quality control according to department guidelines
• Complete assigned imaging and non-imaging procedures within scheduled times
• Enter accurate patient study information into clinical care systems
• Assist with workflow coordination and patient care activities
• Obtain clinical history and appropriate patient consent
• Verify insurance pre-authorization before scanning
• Maintain patient confidentiality and use two patient identifiers at all times
• Assist students and new staff with department procedures, quality control, and radiation safety