FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
C
Strategic Account Manager
CI Azumano Travel / Business. Serve as a Trusted Advisor to a portfolio of key accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client services, with a strong focus on relationship building, problem resolution, and delivering customized solutions that drive client loyalty and revenue growth.
Highest-signal resume keywords
Account ManagementClient Relationship ManagementProblem-Solving SkillsFinancial Travel Program UnderstandingMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementClient ServicesTravel ManagementContract InterpretationBusiness PlanningReporting AnalysisNegotiationProblem ResolutionCost-Saving IdentificationTraining Coordination
Soft Skills
Verbal CommunicationWritten CommunicationRelationship ManagementOrganizational SkillsPresentation Skills
Tools & Technologies
Reporting ToolsMicrosoft Office
Industry Keywords
Client LoyaltyStakeholder CollaborationSupplier RelationshipsTravel CurriculaClient SLAs
About the role
Key responsibilities & impact- Serve as a Trusted Advisor to a portfolio of key accounts
- Drive customized solutions and offerings to add value to clients
- Generate revenue by upselling solutions to meet client needs
- Develop multiple client relationships to identify threats and opportunities
- Broaden business relationships and drive client loyalty
- Represent the CI Azumano brand with internal and external stakeholders
- Support selected key prospects during the new sales process
- Advocate internally for client business goals
- Identify objections and coordinate solutions
- Collaborate with stakeholders to improve profitability and meet client needs
- Interpret contracts and guide stakeholders to meet client SLAs within deliverable scope
- Negotiate to deliver client value while meeting corporate goals
- Create annual measurable business plans and track progress
- Maintain professional relationships with managers and staff
- Promote team-based solutions and service corrections
- Build supplier relationships for client and company benefit
- Develop policies, negotiate with suppliers, improve online adoption, and manage reporting
- Review client program performance and identify improvement and cost-saving opportunities
- Provide problem resolution, escalation, analysis, reporting, and industry advice
- Coordinate travel curricula with clients
- Conduct training sessions onsite or via video conference
Requirements
What you’ll need- College degree preferred
- 5 years of experience in account management, client services, or travel management preferred
- Strong verbal and written communication, relationship management, and presentation skills
- Exceptional problem-solving, organizational, and analytical abilities
- Ability to manage multiple accounts and priorities simultaneously
- Strong understanding of financial travel program drivers
- Proficiency with Microsoft Office and reporting tools
- Ability to travel 30% of the time
Benefits
Comp & perks- Competitive pay
- Medical, dental, vision, life, and disability insurance
- Voluntary critical illness, hospital, and accident benefits
- Health savings and flexible spending accounts
- Retirement 401(k) plan
- Paid leave programs
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
- Collaborative work environment and culture