Admissions Advisor

CIEE Barcelona

. Serve as an admissions expert and advise students on appropriate CIEE programs based on academic interests, goals, and eligibility .

Posted 10/3/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student advising and admissions processes, with a strong focus on customer service and communication. Proficient in managing high-volume communications and utilizing Salesforce CRM for data management.

Highest-signal resume keywords

Student AdvisingSalesforce CRMCustomer ServiceCommunication SkillsEvent Organization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryApplication ManagementMicrosoft Office SuiteProblem SolvingTime Management

Soft Skills

Interpersonal SkillsAttention to DetailService-Oriented MindsetFlexibilityInitiative

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Higher EducationStudy AbroadCIEE ProgramsStudent AmbassadorsRecruitment

About the role

Key responsibilities & impact

Serve as an admissions expert and advise students on appropriate CIEE programs based on academic interests, goals, and eligibility
Provide hands-on guidance as students begin, complete, and submit CIEE applications
Offer individualized student support
Manage high-volume email and phone communications and respond within one working day
Schedule follow-up with prospective students, assess commitment, and inform students about CIEE programs throughout the inquiry and application process
Organize and host information sessions, webinars, events, and presentations
Support the recruitment, training, and supervision of CIEE Student Ambassadors on campus
Guide Student Ambassador outreach strategies and activities with the Manager of Institutional Relations
Work with the Manager of Institutional Relations to align with partner institution goals and provide insights
Achieve qualitative and quantitative individual and team targets, including completed applications and conversion rates
Document call information and enter data into Salesforce CRM
Participate in regular training on CIEE programs, policies, and tools

Requirements

What you’ll need

Bachelor's degree or international equivalent
1–2 years' experience in sales and/or customer service-oriented field required
Experience in student advising, customer service, higher education, or a sales role
Study abroad experience strongly preferred
Strong interpersonal and communication skills
Comfortable presenting to groups and working one-on-one
Strong attention to detail and exemplary problem-solving skills
Professional written and oral communication skills
Service-oriented mindset
High aptitude for organization and excellent time management skills
Ability to multitask
Ability to work independently and remotely as part of a team
Initiative and openness to feedback and direction
Fluency in day-to-day computer use, including Microsoft Office Suite
Willingness to use technology to improve performance
Flexibility and adaptability in a fast-paced environment
Ability to embrace CIEE's Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving
Valid US driver's license
Background check, reference check, and education and employment verification as conditions of employment

Benefits

Comp & perks

Paid time off and parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term and long-term disability
6 floating Fridays (based on eligibility rules)
CIEE Study Abroad discounts
403(b) Retirement Plan with employer contribution
Life, travel, medical, dental, and vision insurance coverage
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness coverage
Competitive total rewards package increasing total compensation by up to 25%