CIEE Barcelona

General

• Place CIEE international camp participants at U.S. summer camps
• Take applicants and host camps through recruitment, onboarding, placement, pre-departure, and arrival
• Onboard, track, monitor, and match camp counselor applicants to U.S. host camps according to hiring needs
• Onboard and sell CIEE's Camp Counselor program to prospective camp hosts
• Coordinate, schedule, and facilitate international in-person and virtual hiring events
• Prospect and cold call to gather camp hiring needs and onboard new camps
• Monitor participant review notes and placement rates to identify trends and increase placements
• Foster ongoing relationships with U.S. summer camps, including directors, HR representatives, and business owners
• Consult with hosts on hiring needs and successful BridgeUSA program implementation
• Promote CIEE at regional and national trade shows as needed
• Travel domestically during summer for camp site visits
• Collaborate with Seasonal Exchanges teams to support BridgeUSA participants from application through program completion
• Provide in-country camp host support
• Maintain an accurate sales database and team inbox
• Travel internationally as needed to support placement goals and objectives
• Perform other duties as assigned

Camp Placement Specialist

Business Analyst

• Be an active member of agile teams and follow the Scrum framework
• Work side by side with engineering and multiple business units
• Assist in translating roadmap features to epics and stories
• Assist in developing and documenting business requirements
• Create reports, dashboards, and metrics to showcase outcomes
• Work closely with Product Managers on planning, refinement, and prioritization
• Test and document systems, software, and services
• Identify opportunities to improve efficiencies and performance across systems, software, services, and ways of working

Admissions Advisor

• Serve as an admissions expert and advise students on appropriate CIEE programs based on academic interests, goals, and eligibility
• Provide hands-on guidance as students begin, complete, and submit CIEE applications
• Offer individualized student support
• Manage high-volume email and phone communications and respond within one working day
• Schedule follow-up with prospective students, assess commitment, and inform students about CIEE programs throughout the inquiry and application process
• Organize and host information sessions, webinars, events, and presentations
• Support the recruitment, training, and supervision of CIEE Student Ambassadors on campus
• Guide Student Ambassador outreach strategies and activities with the Manager of Institutional Relations
• Work with the Manager of Institutional Relations to align with partner institution goals and provide insights
• Achieve qualitative and quantitative individual and team targets, including completed applications and conversion rates
• Document call information and enter data into Salesforce CRM
• Participate in regular training on CIEE programs, policies, and tools

Travel Coordinator

• Develop and manage relationships with new and existing host employers to generate placements across multiple program offerings within a defined territory
• Identify, recruit, and support host families and local coordinators to provide housing solutions for SWT participants
• Execute outreach strategies to engage prospective host employers, renew existing accounts, and expand placement opportunities
• Maintain a healthy sales pipeline and exceed individual sales and placement goals
• Provide consultative support to host employers regarding hiring strategies, workforce planning, and program utilization
• Manage host employer accounts, meet commitments, and identify growth and retention opportunities
• Support planning and execution of host-focused community events
• Track and report sales activity, placement results, and account performance; adjust outreach strategies as needed
• Collaborate with compliance, participant services, and internal teams to ensure host satisfaction, participant success, and program quality
• Respond proactively to host employer and participant needs and resolve challenges
• Maintain regular stakeholder communication throughout the placement lifecycle
• Deliver a gold-standard experience for hosts, participants, host families, and community partners through proactive communication, responsiveness, and customer service

Regional Placement Coordinator – Summer Work and Travel

Manager

• Lead an on-the-ground team focused on placement growth and support for hosts, participants, and community members
• Drive host employer job sales resulting in multi-program placements
• Secure host families for Summer Work and Travel participants when employers do not provide housing
• Create and deploy community events that provide value to hosts
• Coach staff in sales and account management practices
• Resolve host-related hiring needs and ensure participants are placed quickly and effectively
• Manage sales to new hosts, renew and grow existing host relationships, and source host families within a defined territory
• Set individualized sales goals and pipeline targets and provide active coaching
• Create outreach strategies to engage new hosts and renew existing relationships
• Develop and deploy host-centric community events aimed at maximizing sales
• Build long-term host account relationships, ensure delivery on commitments, and identify growth and retention opportunities
• Track and report sales and placement results, adjusting tactics to ensure success
• Consult with hosts on hiring strategies and provide guidance to maximize placement results
• Work cross-functionally with compliance, participant services, and other internal teams
• Ensure a gold-standard stakeholder experience through proactive communication and support, measured by NPS results

Regional Manager – Summer Work and Travel

• Develop and manage relationships with new and existing host employers to generate placements across multiple program offerings within a defined territory
• Identify, recruit, and support host families and local coordinators to provide housing solutions for Summer Work and Travel participants
• Execute outreach strategies to engage prospective host employers, renew existing accounts, and expand placement opportunities
• Maintain a healthy sales pipeline and exceed individual sales and placement goals
• Provide consultative support to host employers on hiring strategies, workforce planning, and program utilization
• Manage accounts, ensure commitments are met, and identify growth and retention opportunities
• Support planning and execution of host-focused community events
• Track and report sales activity, placement results, and account performance; adjust strategies to meet goals
• Collaborate with compliance, participant services, and internal teams to ensure host satisfaction, participant success, and program quality
• Respond proactively to host employer and participant needs and resolve challenges
• Maintain regular stakeholder communication throughout the placement lifecycle
• Deliver a gold-standard experience for hosts, participants, host families, and community partners through proactive communication, responsiveness, and customer service

Navigator

• Review and score approximately 1,000–2,000 Global Navigator Scholarship applications
• Evaluate written responses, student information, and financial documentation using established rubrics and eligibility criteria
• Review and audit financial documentation for missing information, discrepancies, or issues requiring additional review
• Record scores, review outcomes, and required information in designated systems and tracking tools
• Maintain consistent, objective scoring while meeting productivity, accuracy, and review deadlines
• Participate in required training and calibration activities
• Apply feedback to improve scoring consistency and accuracy
• Escalate questions, documentation concerns, and situations not addressed by procedures
• Maintain strict confidentiality of student, family, academic, financial, and scholarship information
• Assist with administrative or operational projects within the High School Study Abroad team as needed
• Perform other duties as assigned
• Report to the Associate Manager, Sales Operations

Seasonal Global Navigator Scholarship Evaluator – Temp

• Lead an on-the-ground team focused on placement growth and support for hosts, participants, and community members
• Manage sales to new hosts, renew and grow existing host relationships, and source host families within a defined territory
• Set individualized sales goals and pipeline targets and coach team members to exceed seasonal goals
• Create outreach strategies to engage new hosts and renew existing relationships
• Develop and deploy host-centric community events to provide value and maximize sales
• Provide account management to host accounts by building long-term relationships, delivering on commitments, and identifying growth and retention opportunities
• Track and report sales and placement results, rapidly adjusting tactics to ensure success
• Consult with hosts on hiring strategies and provide guidance to maximize placement results
• Work cross-functionally with compliance, participant services, and other internal teams to ensure host satisfaction and program quality
• Ensure a high-quality experience for stakeholders through proactive communication and support, measured by NPS results

Regional Manager, Summer Work and Travel

• Lead an on-the-ground team focused on placement growth and support for hosts, participants, and community members
• Manage sales to new hosts, renew and grow existing host relationships, and source host families within a defined territory
• Set individualized sales goals and pipeline targets and provide active coaching
• Create outreach strategies to engage new hosts and renew existing relationships
• Develop and deploy host-centric community events to provide value and maximize sales
• Provide account management for regional host accounts and identify growth and retention opportunities
• Track and report sales and placement results, adjusting tactics to ensure success
• Consult with hosts on hiring strategies and provide guidance to maximize placement results
• Work cross-functionally with compliance, participant services, and other internal teams
• Ensure a high-quality experience for stakeholders through proactive communication and support, measured by NPS results

Student

• Grow student enrollment in CIEE's high school and recent graduate study abroad programs
• Own the applicant journey from initial interest through confirmed participation
• Convey the value and outcomes of study abroad to U.S. high school students and legal guardians
• Proactively engage leads and applicants through phone, text, and email outreach
• Handle a high daily call volume of 20–60 calls per day, depending on the time of year
• Motivate and coach participants and families through scholarship and application processes
• Help families overcome barriers associated with high school study abroad
• Provide timely customer service throughout application, acceptance, confirmation, and pre-departure preparation
• Host virtual student and parent webinars, including some evening hours
• Present to students and parents at high schools and fairs in the territory, including domestic travel
• Review applications, accept applicants, and convert them to paid participants
• Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments
• Use Salesforce reports to manage the applicant pipeline and achieve sales goals
• Maintain accurate customer communication records in Salesforce
• Provide on-program participant support throughout the year
• Participate in sales training and develop sales skills
• Provide emergency support during 1–2 travel weekends annually
• Perform other duties as assigned

Camp Placement Specialist

Business Analyst

Admissions Advisor

Regional Placement Coordinator – Summer Work and Travel

Regional Manager – Summer Work and Travel

Regional Placement Coordinator – Summer Work and Travel

Seasonal Global Navigator Scholarship Evaluator – Temp

Regional Manager, Summer Work and Travel

Regional Manager – Summer Work and Travel

Student Enrollment Coordinator, High School Study Abroad