Host Relations Coordinator

CIEE Barcelona

. Support account management and sales activities for the Summer Work and Travel program .

Posted 10/21/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and account management capabilities, with a focus on client training, conflict mediation, and project management. Proficient in utilizing various software tools to enhance operational efficiency and support program success.

Highest-signal resume keywords

Customer Service ExperienceClient Training DeliveryProject ManagementCommunication SkillsMultitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementCustomer ServiceRecruitmentConflict MediationClient Training

Soft Skills

Excellent CommunicationOrganizational SkillsTime ManagementTeam-OrientedAttention to Detail

Tools & Technologies

MS TeamsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Industry Keywords

Account ManagementSales ActivitiesInternational StudyParticipant PlacementOutreach

About the role

Key responsibilities & impact

Support account management and sales activities for the Summer Work and Travel program
Provide customer service by responding to client inquiries and resolving issues related to systems, hiring events, and participant incidents
Deliver client training on processes, program rules, and in-country activities
Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions
Assist host employers with participant-related issues, conflict mediation, and best-practice guidance
Recruit, interview, and place participants on behalf of employer partners
Contribute to assigned projects and ensure timely completion aligned with team objectives
Collaborate cross-functionally with internal teams to support program success and operational goals
Travel domestically and internationally as required to support business needs and program activities

Requirements

What you’ll need

Bachelor's degree required
Minimum of 1–3 years of previous customer success or customer service experience required
International study/work experience preferred
Excellent verbal and written communication skills
Computer skills including MS Teams, Word, Excel, PowerPoint, and Outlook
Excellent organizational skills with incredible attention to detail
Excellent time management skills
Strong ability to multitask while overseeing daily project management
Energetic and team-oriented
Background check, reference check, and education and employment verification required as conditions of employment
U.S.-based work location

Benefits

Comp & perks

Paid time off and parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term and long-term disability
6 floating Fridays (based on eligibility rules)
CIEE Study Abroad Program discounts
403(b) Retirement Plan with employer contribution
Life, travel, medical, dental, and vision insurance coverage
Flexible Spending Accounts/Health Savings Account
Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness coverage
Competitive total rewards package
Flexible work arrangement: U.S.-based remote
Potential domestic and international travel opportunities