Sales Operations Coordinator

CIEE Barcelona

. Maintain and improve student application and enrollment systems .

Posted 10/17/2026full-timeRemote • United States, CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing student application and enrollment systems, with strong capabilities in process analysis, operational support, and documentation development. Proficient in utilizing CRM and learning management systems, particularly Salesforce and Canvas, while maintaining data integrity and optimizing workflows.

Highest-signal resume keywords

Bachelor's DegreeSalesforce ExperienceCanvas ExperienceAdvanced Microsoft Excel SkillsProcess Documentation Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AdministrationProject CoordinationData AnalysisApplication ManagementLearning ManagementAutomation ToolsReporting ToolsTroubleshootingWorkflow AnalysisOperational Audits

Soft Skills

Excellent Organizational SkillsAttention to DetailStrong Problem-Solving SkillsEffective Communication SkillsAbility to Collaborate

Tools & Technologies

CRM SystemsLearning Management SystemsDatabase SystemsProject Management SystemsMicrosoft Excel

Industry Keywords

Student LifecycleEnrollment ProcessesSOP DevelopmentOperational WorkflowsCross-Functional Collaboration

About the role

Key responsibilities & impact

Maintain and improve student application and enrollment systems
Test updates, troubleshoot issues, manage system configurations, and support platform enhancements
Serve as the primary operational resource for Sales and internal teams regarding application workflows, system functionality, and process questions
Coordinate operational workflows supporting the student lifecycle, including applications, enrollment, language testing, travel insurance, and scholarship administration
Advise Sales and internal teams on process requirements, timelines, and next steps
Maintain student Pre-Departure courses and learning content in Canvas
Support updates, testing, and continuous improvements to online learning resources and enrollment processes
Collaborate with Study Abroad Advisors to maintain accurate, up-to-date content
Develop and maintain SOPs, training materials, user guides, and operational documentation
Maintain operational data, perform audits, generate reports, and support data integrity across department systems
Provide operational support for applications, enrollment, billing inquiries, financial statements, student systems, and department platforms
Collaborate with IT and cross-functional teams to troubleshoot issues and implement improvements
Communicate process updates, deadlines, and workflow expectations across teams
Analyze workflows, identify operational challenges, test system enhancements, and recommend scalable solutions
Participate in annual in-person trainings and provide operational support during summer travel weekends and peak program periods
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree
Two or more years of professional experience in operations, project coordination, systems administration, customer support, or a related field
Strong technical aptitude and ability to quickly learn, troubleshoot, and optimize multiple software platforms and systems
Experience with CRM, application management, learning management, database, or project management systems
Salesforce and Canvas experience preferred
Advanced Microsoft Excel skills, including formulas, large datasets, reporting, and data analysis
Experience with automation or advanced reporting tools preferred
Excellent organizational skills and exceptional attention to detail
Ability to manage multiple priorities and deadlines
Ability to analyze processes, identify inefficiencies, and implement practical, scalable improvements
Excellent written and verbal communication skills
Experience developing SOPs, training materials, and process documentation
Strong problem-solving, analytical, and critical-thinking skills
Ability to work independently and exercise sound judgment
Ability to collaborate effectively with cross-functional and international teams
Background, reference, education, and employment check required as a condition of employment
Occasional evening, weekend, and travel responsibilities as needed

Benefits

Comp & perks

Paid time off and parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term and long-term disability
6 floating Fridays (based on eligibility rules)
CIEE Study Abroad Program discounts
403(b) Retirement Plan with employer contribution
Insurance coverage: life, travel, medical, dental, and vision
Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness
Competitive total rewards package with benefits increasing total compensation by up to 25%
Annual in-person trainings and ongoing professional development