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Intern – Operations Center, Student Support
CIEE - Centro de Integração Empresa-Escola. Assist students with registering and promoting opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities through effective communication and attention to detail while managing customer records and promoting opportunities. Proficient in utilizing Microsoft Office and/or G Suite for data management and customer interaction.
Highest-signal resume keywords
Customer SupportData ManagementVerbal Communication SkillsWritten Communication SkillsMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDatabase ManagementCustomer Record UpdatingInternship Program Data ManagementTechnical Product Promotion
Soft Skills
Attention to DetailFocusInterpersonal Skills
Tools & Technologies
Microsoft OfficeG SuiteComputerized Systems
Industry Keywords
Business AdministrationMarketing TechnologyHuman Resources ManagementAdvertisingMarketing Communications
About the role
Key responsibilities & impact- Assist students with registering and promoting opportunities
- Update customer records
- Enter internship program data and keep the database up to date
- Direct users to the appropriate Portal pages according to the services requested
- Answer customer questions about products and services
- Provide support and register new customers
- Assist with updating the customer database
- Promote products from a technical perspective
- Provide customer support by email, phone, and WhatsApp, offering information about processes
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology program, Human Resources Management, Advertising and Marketing Communications, or a related field
- Basic knowledge of Microsoft Office and/or G Suite
- Comfortable working with computerized systems
- Strong verbal and written communication skills
- Ability and willingness to perform tasks requiring focus and attention to detail
- Must have at least one year remaining before graduation and be available to complete an internship
Benefits
Comp & perks- iFood Benefits – quality meal support throughout your day
- Home Office Allowance – mobility support for your daily routine
- Physical health support (Wellhub) and mental health support (Wellz) – balance and well-being in every area of life
- Corporate University – ongoing learning and development opportunities
- Library access – expand your knowledge and explore new ideas
- SESC membership – access to culture, leisure, and quality-of-life programs
- Remote work