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Operations Intern
CIEE - Centro de Integração Empresa-Escola. Assist students, companies, and educational institutions with registration and the promotion of opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and attention to detail while assisting customers with inquiries and maintaining accurate records in a computerized system. Proficient in providing technical product information and supporting various customer service channels.
Highest-signal resume keywords
Bachelor's Degree In Business AdministrationCustomer Database ManagementMicrosoft OfficeStrong Verbal And Written Communication SkillsTechnical Product Information
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Record UpdatingInternship Program Information EntryDatabase MaintenanceTechnical SupportComputerized Systems Proficiency
Soft Skills
Attention To DetailCustomer Service OrientationEffective Communication
Tools & Technologies
G SuiteEmail SupportTelephone SupportWhatsApp Support
Industry Keywords
Customer AssistanceRegistration SupportPromotional OpportunitiesEducational InstitutionsInternship Programs
About the role
Key responsibilities & impact- Assist students, companies, and educational institutions with registration and the promotion of opportunities
- Update customer records
- Enter internship program information and keep the database up to date
- Direct users to the relevant Portal pages according to the services requested
- Answer customer questions about products and services
- Provide support and register new customers
- Assist with maintaining the customer database
- Provide technical product information
- Assist customers via email, telephone, and WhatsApp with inquiries about processes
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Business Administration, a Marketing Technology program, Human Resources Management, Advertising and Public Relations, or a related field
- Basic knowledge of Microsoft Office and/or G Suite
- Comfortable working with computerized systems
- Strong verbal and written communication skills
- Ability and willingness to perform tasks requiring focus and attention to detail
- Must have at least one year remaining before graduation and be available for an internship
Benefits
Comp & perks- iFood Benefits – quality meals throughout your day
- Transportation allowance – guaranteed mobility for your daily routine
- Physical (Wellhub) and mental (Wellz) healthcare support – balance and well-being in every area of life
- Corporate University – ongoing learning and development opportunities
- Library access – expand your knowledge and explore new ideas
- SESC membership – access to culture, leisure, and quality of life