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CIEE Council on International Educational Exchange

Admissions Advisor

CIEE Council on International Educational Exchange

. Serve as an admissions expert and advise students on CIEE programs based on academic interests, goals, and eligibility .

Posted 10/3/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student admissions and advising, with a strong focus on customer service and communication. Proficient in managing high-volume communications and utilizing Salesforce CRM to track application processes and outcomes.

Highest-signal resume keywords
Student AdvisingSalesforce CRMCustomer ServiceInterpersonal CommunicationEvent Organization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Application ManagementData EntryMicrosoft Office SuiteProblem SolvingTime Management
Soft Skills
Attention to DetailService-Oriented MindsetFlexibilityInitiativeTeam Collaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Higher EducationStudy AbroadAdmissionsRecruitmentStudent Ambassadors

About the role

Key responsibilities & impact
  • Serve as an admissions expert and advise students on CIEE programs based on academic interests, goals, and eligibility
  • Provide hands-on, individualized guidance as students begin, complete, and submit applications
  • Manage high-volume email and phone communications and respond within one working day
  • Schedule follow-ups with prospective students and execute strategies throughout the inquiry and application process
  • Organize and host information sessions, webinars, events, and presentations
  • Support recruitment, training, and supervision of CIEE Student Ambassadors on campus
  • Guide Student Ambassador outreach strategies with the Manager of Institutional Relations
  • Work with the Manager of Institutional Relations to align with partner institution goals and provide ground-level insights
  • Achieve personal and team targets for completed applications and application conversion
  • Document call information and enter data into Salesforce CRM
  • Participate in regular training on CIEE programs, policies, and tools
  • Collaborate with Managers of Institutional Relations, Admissions Advisors, and Student Ambassadors

Requirements

What you’ll need
  • Bachelor's degree or international equivalent
  • 1–2 years' experience in sales and/or a customer-service-oriented field required
  • Experience in student advising, customer service, higher education, or a sales role
  • Study abroad experience strongly preferred
  • Strong interpersonal and communication skills; comfortable presenting to groups and working one-on-one
  • Strong attention to detail and exemplary problem-solving skills
  • Professional written and oral communication skills
  • Service-oriented mindset, high aptitude for organization, excellent time management, and ability to multitask
  • Ability to work independently and remotely as part of a team
  • Initiative, openness to feedback, and ability to take direction when needed
  • Fluency in day-to-day computer use, including Microsoft Office Suite
  • Willingness to use technology to improve performance
  • Flexibility and adaptability in a fast-paced environment
  • Ability to embrace CIEE's Core Values: Excellence, Integrity, Respect, Inclusion, and Problem Solving
  • Valid US driver's license
  • Background check, reference check, and education and employment verification as conditions of employment

Benefits

Comp & perks
  • Paid time off and parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term and long-term disability
  • 6 floating Fridays, based on eligibility rules
  • CIEE Study Abroad discounts
  • 403(b) Retirement Plan with employer contribution
  • Life, travel, medical, dental, and vision insurance coverage
  • Flexible Spending Accounts/Health Savings Account for medical and dependent expenses
  • Voluntary benefits including identity theft protection, pet insurance, accident, and critical illness coverage
  • Remote work
  • Training sessions and collaborative international work environment