Business Analyst

CIEE Council on International Educational Exchange

. Serve as an active member of agile team(s) and follow the Scrum framework .

Posted 10/3/2026full-timeRemote • United States, CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Agile methodologies, particularly the Scrum framework, while effectively collaborating with cross-functional teams to translate business needs into actionable requirements. Proficient in data analysis and reporting, with a strong focus on improving business processes and systems.

Highest-signal resume keywords

Agile MethodologiesSalesforce ExperienceData AnalysisBusiness Process ImprovementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DocumentationMetrics CreationSystem TestingSoftware Development SupportEpic and Story Translation

Soft Skills

Analytical MindsetProblem-Solving SkillsAttention to DetailCuriosityInterpersonal Skills

Industry Keywords

International EducationExchange ProgramsCIEE Core Values

About the role

Key responsibilities & impact

Serve as an active member of agile team(s) and follow the Scrum framework
Work side by side with engineering and multiple business units
Assist in translating roadmap features into epics and stories
Assist in developing and documenting business requirements
Create reports, dashboards, and metrics to showcase outcomes
Work closely with Product Managers on planning, refinement, and prioritization
Test and document systems, software, and services
Identify opportunities to improve efficiencies and performance across systems, software, services, and ways of working
Support the design, development, documentation, training, testing, and maintenance of software applications
Improve business processes and systems used to market to, acquire, and support CIEE participants

Requirements

What you’ll need

A minimum of 3 years of relevant experience
Excellent written and oral communication skills, including the ability to summarize and present complex information to all levels of the business
Curiosity to understand why and how things work
Analytical mindset and strong problem-solving skills
Extreme attention to detail
Experience and competence in the analysis and comprehension of data
2 years of experience working with Salesforce
International Education/Exchange experience preferred
Readiness to grow and develop yourself, our client group, and our Company
Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture
Background check, reference check, and education and employment verification required as conditions of employment

Benefits

Comp & perks

Paid time off
Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
Competitive total rewards package
Benefits offerings that increase total compensation by up to 25%