Host Relations Coordinator

CIEE Council on International Educational Exchange

. Support account management and sales activities for the Summer Work and Travel program .

Posted 10/21/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and account management skills, with a focus on client training, conflict mediation, and project management. Proficient in utilizing communication tools and managing multiple tasks effectively to support program success.

Highest-signal resume keywords

Customer Success ExperienceClient Training DeliveryProject ManagementExcellent Communication SkillsMultitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Bachelor's DegreeCustomer ServiceRecruitmentConflict MediationSales Support

Soft Skills

Organizational SkillsTime ManagementTeam-OrientedAttention to DetailEnergetic

Tools & Technologies

MS TeamsMS WordMS ExcelMS PowerPointMS Outlook

Industry Keywords

Summer Work and Travel ProgramClient InquiriesParticipant ManagementOutreachJob Placements

About the role

Key responsibilities & impact

Support account management and sales activities for the Summer Work and Travel program
Respond to client inquiries and resolve issues related to systems, hiring events, and participant incidents
Deliver client training on processes, program rules, and in-country activities
Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions
Help host employers manage participant-related issues, including conflict mediation and best-practice guidance
Recruit, interview, and place participants on behalf of employer partners
Contribute to assigned projects and ensure timely completion aligned with team objectives
Collaborate cross-functionally with internal teams to support program success and operational goals
Travel domestically and internationally as required to support business needs and program activities

Requirements

What you’ll need

Bachelor's degree required
Minimum of 1–3 years of previous customer success or customer service experience required
International study/work experience preferred
Excellent verbal and written communication skills
Computer skills including MS Teams, Word, Excel, PowerPoint, and Outlook
Excellent organizational skills with attention to detail
Excellent time management skills
Strong ability to multitask while overseeing daily project management
Energetic and team-oriented
Background check, reference check, and education and employment verification as conditions of employment

Benefits

Comp & perks

Paid time off and parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term and long-term disability
6 floating Fridays (based on eligibility rules)
CIEE Study Abroad Program discounts
403(b) Retirement Plan with employer contribution
Insurance coverage: life, travel, medical, dental, and vision
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness
Competitive total rewards package; benefits increase total compensation by up to 25%