Seasonal Student Enrollment Coordinator, High School Study Abroad

CIEE Council on International Educational Exchange

. Transcribe paper lead sheets into Salesforce CRM .

Posted 9/17/2026full-timeRemote • Connecticut • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and sales skills, with the ability to effectively communicate and engage diverse audiences. Proficient in Salesforce CRM for managing applicant pipelines and maintaining accurate records.

Highest-signal resume keywords

Salesforce CRM ManagementCustomer Service ExperienceHigh-Volume OutreachVerbal And Written CommunicationOrganisational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce CRMData AuditingLead TranscriptionApplication ProcessingFinancial Account Management

Soft Skills

Motivational CoachingChallenging Conversation NavigationAttention To DetailTailored Communication

Tools & Technologies

Salesforce Reports

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Study Abroad ProgramsHigh School StudentsCustomer CommunicationOutreach EventsInternational Travel

About the role

Key responsibilities & impact

Transcribe paper lead sheets into Salesforce CRM
Conduct high-volume outreach to leads via phone, text, and email
Follow a structured sales outreach process to engage interested leads and applicants
Track student readiness for program departures by auditing health forms, passports, and pre-departure materials
Ensure students’ health information is complete and up to date
Convey the value and outcomes of study abroad programs to students and legal guardians
Motivate and coach participants and families through scholarship and application processes
Help families overcome barriers associated with studying abroad in high school
Provide customer service throughout application, acceptance, confirmation, and pre-departure processes
Assist with virtual webinars and presentations for students and parents
Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments
Use Salesforce reports to manage the applicant pipeline and reach sales goals
Maintain accurate customer communication records in Salesforce
Support in-person school presentations and outreach events for candidates in NYC, Long Island, New Jersey, Westchester, or Southern Connecticut, with occasional travel within the assigned area
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree or international equivalent
Minimum of two years of customer service or sales experience
Ability to navigate challenging conversations
Excellent verbal and written communication
Ability to understand and tailor communication to different audiences
Strong organisational skills and attention to detail
Ability to work through a high daily call volume of 30–60 calls per day
International travel or study abroad experience is a plus
Experience working with diverse high school students is a plus
Additional language skills beyond English are a plus
Must complete background check, reference check, and education and employment verification as conditions of employment

Benefits

Comp & perks

Full-time, hourly position offering up to 40 hours per week
Standard Monday–Thursday schedule with flexible Friday shift options
Local-time-zone scheduling
Nonprofit mission-driven, international, and collaborative work environment
Opportunity to contribute to international exchange and study abroad programs
Background check, reference check, and education and employment verification conducted as conditions of employment