Student Enrollment Coordinator – High School Study Abroad

CIEE Council on International Educational Exchange

. Grow student enrollment in CIEE's high school and recent graduate study abroad programs through sales outreach .

Posted 11/11/2026full-timeRemote • Washington • United StatesEntry Level💰 $55,000 - $66,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales and customer service capabilities, effectively guiding students and families through the study abroad application process while maintaining accurate records and managing communications. Possesses excellent organizational skills and the ability to navigate challenging conversations with diverse audiences.

Highest-signal resume keywords

Sales OutreachCustomer ServiceCommunication SkillsOrganizational SkillsSalesforce Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceSales ExperienceApplication ReviewFinancial Account ManagementEmergency Support

Soft Skills

Verbal CommunicationWritten CommunicationRelationship BuildingMotivational CoachingFlexibility

Tools & Technologies

Salesforce

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Study AbroadHigh School ProgramsStudent EnrollmentDiverse Student PopulationsInternational Travel

About the role

Key responsibilities & impact

Grow student enrollment in CIEE's high school and recent graduate study abroad programs through sales outreach
Own the applicant journey from initial interest to confirmed participation
Build relationships with students and families and guide them toward suitable programs
Convey the value and outcomes of study abroad to U.S. high school students and legal guardians
Engage leads and applicants through phone, text, and email outreach
Motivate and coach participants and families through scholarship and application processes
Help families overcome barriers associated with high school study abroad
Provide customer service throughout application, acceptance, confirmation, and pre-departure preparation
Host virtual student and parent webinars, including some evening hours
Present to students and parents at high schools and fairs in the territory, requiring domestic travel
Review applications, accept applicants, and convert them to paid participants
Ensure participant financial accounts are accurate and paid in full; follow up on discrepancies and missing payments
Use Salesforce reports to manage the applicant pipeline and meet sales goals
Maintain accurate customer communication records in Salesforce
Provide participant support during programs throughout the year
Participate in ongoing sales training and professional development
Provide emergency support during 1–2 travel weekends per year
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree or international equivalent
A minimum of two years of customer service or sales experience
Ability to navigate challenging conversations
Excellent verbal and written communication, with the ability to understand and tailor communication to different audiences
Strong organisational skills and attention to detail
Ability to work through a high daily call volume, 20–60 calls per day depending on the time of year
Flexibility to work some evening hours
Ability to provide emergency support during 1–2 travel weekends per year
Candidates located in Washington; Seattle Tacoma Metro Area preferred
Background check, reference check, and education and employment verification as conditions of employment
International travel or study abroad experience is a plus
Experience working with diverse high school students is a plus
Additional language skills beyond English are a plus

Benefits

Comp & perks

Paid time off and parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term and long-term disability
6 floating Fridays (based on eligibility rules)
CIEE Study Abroad discounts
403(b) Retirement Plan with employer contribution
Insurance coverage: life, travel, medical, dental, and vision
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness
Opportunity to earn international travel up to once per year to chaperone student group flights