Client Services Manager

Cielo Talent

. Lead a high-performing recruiting team across one or more client accounts .

Posted 10/15/2026full-timeRemote • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading recruiting teams, developing metrics and analytics for talent acquisition, and fostering strong relationships with clients and stakeholders. Proficient in implementing strategic hiring strategies and utilizing recruitment technologies to enhance the recruitment process.

Highest-signal resume keywords

Team LeadershipTalent AcquisitionRecruitment TechnologyCoaching and FeedbackPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruiting MetricsTalent AcquisitionPerformance ManagementProcess StandardizationContinuous Improvement

Soft Skills

CollaborationMotivationTrust BuildingCoachingCommunication

Tools & Technologies

Applicant Tracking SystemsMicrosoft Office SuiteRecruitment Marketing ToolsSocial Media Tools

Industry Keywords

Client ServicesStakeholder ManagementRecruiting StrategyCandidate PipelineService Delivery

About the role

Key responsibilities & impact

Lead a high-performing recruiting team across one or more client accounts
Deliver high-quality client services and exceed client expectations
Set team performance standards and goals; assess progress and address gaps
Coach direct reports and provide feedback through regular meetings and touchpoints
Complete performance management processes
Foster trust, motivation, collaboration, inclusion, and learning within the team
Become deeply integrated into client organizations and build relationships with key stakeholders
Partner with internal Cielo teams and client leaders to implement new clients successfully
Develop recruiting metrics and analytics, including time to fill, aging, cost per hire, satisfaction, productivity, and source metrics
Work with recruiters and hiring leaders to build relationships and trust
Manage programs, events, and campaigns to build candidate pipelines and support recruiting strategy
Drive strategic hiring strategies, passive candidate outreach, recruitment marketing, and recruitment technology usage
Participate in client meetings and share updates and data
Identify service delivery gaps and create remediation plans
Support clients' recruitment process needs and leverage shared delivery resources
Manage Cielo-specific metric reports and P&L
Drive process standardization, continuous improvement, and consistency
Share best practices and support organizational initiatives
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in business, management, human resources, or related field preferred
Prior experience in a results-oriented talent acquisition or human resources role
Experience coaching peers or managing a team
Exposure to and knowledge of recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools
Strong proficiency in Microsoft Office Suite

Benefits

Comp & perks

Full-time position, 40 hours per week
Equal opportunity employment
Reasonable accommodation throughout the application and interview process
Confidential handling of applicant information according to EEO guidelines