Client Services Manager

Cielo Talent

. Lead a team of recruiters across one or more client accounts .

Posted 10/9/2026full-timeRemote • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading recruitment teams and driving strategic hiring initiatives while fostering a collaborative and inclusive environment. Proficient in developing recruiting metrics and leveraging recruitment technologies to enhance talent acquisition processes.

Highest-signal resume keywords

High-Volume RecruitmentTeam LeadershipRecruiting Metrics DevelopmentApplicant Tracking Systems (ATS)Microsoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruiting MetricsTalent AcquisitionPerformance ManagementCoachingProcess Standardization

Soft Skills

Relationship BuildingCollaborationFeedback DeliveryInclusivity

Tools & Technologies

Applicant Tracking Systems (ATS)Social Media Tools

Industry Keywords

Talent AcquisitionHuman ResourcesClient ServicesRecruitment MarketingCandidate Pipeline

About the role

Key responsibilities & impact

Lead a team of recruiters across one or more client accounts
Deliver high-quality client services and exceed client expectations
Build trust and strong relationships with key client contacts and stakeholders
Set team performance standards and goals
Assess progress against goals and address performance gaps
Provide leadership, coaching, feedback, and performance management to direct reports
Foster a positive, inclusive environment that encourages collaboration and learning
Support successful implementation of new clients with internal Cielo teams and client leaders
Develop recruiting metrics and analytics, including time to fill, aging, cost per hire, satisfaction surveys, recruiter productivity, and candidate sources
Work with recruiters and hiring leaders to build relationships and trust
Manage programs, events, and campaigns to build candidate pipelines and support recruiting strategy
Drive strategic hiring strategies, passive candidate outreach, recruitment marketing, and use of recruitment technologies
Participate in client meetings, share updates and data, and address service delivery gaps
Support client recruitment process needs and leverage shared delivery resources
Manage Cielo-specific metric reports and P&L
Drive process standardization, continuous improvement, and consistency
Share best practices and drive organizational initiatives
Perform other duties as assigned

Requirements

What you’ll need

Candidates must be based in the U.S.
Candidates may be located in PST, MST, or CST time zones, but must be available to work MST or CST business hours
Demonstrated success in high-volume recruitment is required
Prior experience leading or managing recruiting teams is strongly preferred
Prior experience in a results-oriented TA role in talent acquisition or human resources
Experience coaching peers or managing a team
Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools
Strong proficiency in Microsoft Office Suite
Bachelor’s degree in business, management, human resources, or related field, preferred

Benefits

Comp & perks

This role is eligible for bonuses and benefits