Client Services Manager

Cielo Talent

. Lead all recruiting operations capabilities, including sourcing, screening, and coordination functions .

Posted 9/29/2026full-timeRemote • Germany, United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading recruiting operations, including sourcing, screening, and performance management, while utilizing recruitment technologies and developing strategic hiring strategies. Proven ability to manage budgets, metrics, and build strong relationships with stakeholders.

Highest-signal resume keywords

Talent Acquisition LeadershipRecruitment Technology UtilizationBudget ManagementRecruiting Metrics DevelopmentTeam Performance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SourcingScreeningPerformance ManagementRecruiting MetricsStrategic Hiring StrategiesPassive Candidate OutreachRecruitment Marketing PlansOperational ProcessesP&L ManagementContinuous Improvement

Soft Skills

LeadershipCoachingCommunicationRelationship BuildingTeam Collaboration

Tools & Technologies

Applicant Tracking SystemsMicrosoft Office SuiteSocial Media Tools

Industry Keywords

Talent AcquisitionHuman ResourcesRecruitment OperationsClient ServicesRPO Environment

About the role

Key responsibilities & impact

Lead all recruiting operations capabilities, including sourcing, screening, and coordination functions
Work with the team day-to-day to meet performance goals and objectives
Maximize Cielo resources to meet goals
Hire, manage performance, and support career development for a recruiting team
Develop recruiting metrics and analytics with the Client Services Director
Provide leadership, inspiration, and coaching to the recruiting team
Establish regular communications, including one-to-one meetings and team meetings
Drive comprehensive, strategic hiring strategies, passive candidate outreach, recruitment marketing plans, and recruitment technology utilization
Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy
Build relationships with client stakeholders and become embedded in client organizations
Partner with internal Cielo teams and client leaders on new client implementation
Execute Strategic Account Plans with client HR and key stakeholders
Lead and develop team meetings and partner with the Client Services Director on business reviews
Work with recruiters and hiring leaders to foster relationships and build trust
Support recruitment process needs for one or more clients
Manage Cielo-specific metric reports and P&L
Manage budgets and expense-tracking systems
Drive standardization, continuous improvement, and process consistency
Share best practices and drive organizational initiatives as part of the Cielo Client Service Management team
Perform additional duties as assigned

Requirements

What you’ll need

Bachelor’s degree is required; equivalent experience may be considered
Minimum of five or more years’ results-oriented leadership experience in talent acquisition or human resources
Experience leading both virtual and on-site teams in a corporate talent acquisition function, either in-house or in an RPO environment
Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools
Strong proficiency in the Microsoft Office Suite
Ability to lead recruiting operations including sourcing, screening, and coordination
Ability to manage hiring, performance management, and career development for recruiting teams
Ability to develop recruiting metrics and analytics
Ability to develop strategic hiring strategies, passive candidate outreach, recruitment marketing plans, and use recruitment technologies
Ability to manage budgets, expenses, P&L, and operational processes
Equivalent experience may be considered in place of the required bachelor’s degree

Benefits

Comp & perks

Full-time position: 40 hours per week
Remote work permitted