Client Services Manager – RPO

Cielo Talent

. Lead recruiting operations capabilities, including sourcing, screening, and coordination functions .

Posted 9/15/2026full-timeRemote • HungaryMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading recruiting operations, developing strategic hiring strategies, and utilizing recruitment technologies. Proven ability to manage performance, build client relationships, and drive organizational initiatives in talent acquisition.

Highest-signal resume keywords

Talent Acquisition LeadershipRecruitment Metrics DevelopmentApplicant Tracking Systems (ATS)Microsoft Office Suite ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruiting OperationsPerformance ManagementRecruitment AnalyticsStrategic Hiring StrategiesCandidate SourcingRecruitment MarketingProcess ImprovementBudget ManagementP&L ManagementTeam Leadership

Soft Skills

CoachingCommunicationRelationship BuildingInspirationTrust Building

Tools & Technologies

Applicant Tracking Systems (ATS)Social Media ToolsRecruitment Technology

Industry Keywords

Talent AcquisitionHuman ResourcesRecruitment Process Outsourcing (RPO)Client ServicesPerformance Goals

About the role

Key responsibilities & impact

Lead recruiting operations capabilities, including sourcing, screening, and coordination functions
Work with the team day-to-day to meet performance goals and objectives
Hire, manage performance, and support career development for recruiting team members
Develop recruiting metrics and analytics, including time to fill, aging, cost per hire, satisfaction surveys, recruiter productivity, and sources of candidates and hires
Provide leadership, inspiration, coaching, and regular communication to the recruiting team
Develop strategic hiring strategies, passive candidate outreach, recruitment marketing plans, and recruitment technology utilization
Manage programs, events, and campaigns to build candidate pipelines and drive recruiting strategy
Build strong client relationships and become embedded in client organizations
Partner with internal Cielo teams and client leaders on new client implementation
Execute strategic account plans with client HR and key stakeholders
Lead team meetings and partner with the Client Services Director on annual and quarterly business reviews
Work with recruiters and hiring leaders to foster relationships and build trust
Support recruitment process needs for one or more clients
Manage Cielo-specific metric reports, P&L, budgets, and expense tracking systems
Standardize and continuously improve processes and procedures
Share best practices and drive organizational initiatives

Requirements

What you’ll need

Bachelor’s degree is required; equivalent experience may be considered
Minimum of five or more years’ results-oriented leadership experience in talent acquisition or human resources
Experience leading both virtual and on-site teams in a corporate talent acquisition function, either in-house or in an RPO environment
Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools
Strong proficiency in the Microsoft Office Suite

Benefits

Comp & perks

Full-time position, 40 hours per week
Equal opportunity employment
Confidential handling of applicant information
Reasonable accommodation throughout the application and interview process