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Senior Director – Implementation & Solution Design
Cielo Talent. Lead the end-to-end translation of growth opportunities into outcomes-based talent acquisition solutions across APAC .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex talent acquisition solutions and implementations across APAC, with a strong focus on stakeholder management, process design, and change management. Proven ability to develop and execute strategic initiatives that drive operational excellence and client value.
Highest-signal resume keywords
Talent Acquisition SolutionsComplex ImplementationsStakeholder ManagementProcess DesignChange Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RPOSolution ArchitectureFinancial ModellingResource ModellingROI AnalysisProcess DesignOperating-Model DevelopmentContinuous ImprovementRecruitment Operations LeadershipTransformation
Soft Skills
LeadershipCoachingPerformance ManagementClient Relationship ManagementCommunication
Tools & Technologies
Microsoft OfficeSmartsheetVisioLucid
Certifications & Qualifications
Project Management QualificationLean CertificationSix Sigma CertificationChange Management Certification
Industry Keywords
APACProfessional ServicesRecruitment OperationsClient DeliveryTransformation Roadmaps
About the role
Key responsibilities & impact- Lead the end-to-end translation of growth opportunities into outcomes-based talent acquisition solutions across APAC
- Lead discovery with prospective and existing clients to clarify objectives, RPO outcomes, scope and success measures
- Design and document integrated recruitment solutions spanning people, process, technology, experience, governance and commercial structure
- Serve as lead solution architect for strategic accounts and complex opportunities
- Partner with Business Development, Client Delivery, Implementation and Finance on solution scope, deployability, profitability, pricing and client value
- Build resource and cost models and develop ROI and business-case analyses
- Create and facilitate proposals, solution workshops and executive presentations
- Lead executive oversight of large-scale and complex APAC implementations from sales-to-implementation handover through stabilisation and transition to operations
- Establish project disciplines, coordinate functional leaders and workstream owners, monitor delivery and manage risks and dependencies
- Manage client expectations and relationships throughout implementation and stabilisation
- Lead process and change-management approaches for complex implementations
- Facilitate current-state and future-state workshops covering leadership, recruiter, hiring-manager and candidate experiences
- Design scalable future-state processes incorporating best practice, technology, automation and self-service
- Translate business needs into functional requirements and partner with technology specialists on workflows, configuration, integrations and reporting
- Create transformation roadmaps and execute change plans involving stakeholder engagement, communications, training and readiness
- Produce process maps, standard operating procedures, templates, FAQs and related implementation materials
- Lead, coach and develop APAC solution design and implementation resources
- Build high-performing cross-functional teams and manage workforce planning, role allocation, coaching, performance reviews, succession planning and professional growth
- Represent APAC in global solution design and implementation governance
- Lead strategic initiatives and continuous-improvement programmes
- Support existing client operations with solution reviews, redesigns and specialist initiatives
Requirements
What you’ll need- Bachelor's degree or equivalent professional experience required
- 10+ years of progressive experience across RPO, talent acquisition, HR consulting, solution architecture, implementation, client delivery, transformation or related fields
- Significant leadership experience in complex regional or global environments
- Demonstrated success designing and commercially shaping complex recruitment or professional-services solutions, preferably within an established RPO provider
- Strong track record leading large-scale or complex implementations and managing senior internal and external stakeholders through mobilisation and change
- Experience in recruitment operations leadership, process design, operating-model development, continuous improvement and technology-enabled transformation
- Experience with pricing, financial modelling, resource modelling and ROI analysis for complex services solutions
- Proven ability to create and lead workshops, proposals and presentations for C-suite and senior executive audiences
- People leadership experience, including coaching, performance management and development of specialist teams
- Advanced proficiency with Microsoft Office
- Familiarity with project-management tools such as Smartsheet and process-mapping tools such as Visio, Lucid or equivalent
- Fluent written and spoken English
- Master's degree preferred
- Formal project management qualification preferred
- Lean, Six Sigma or similar process-improvement certification preferred
- Change-management certification advantageous
- Additional APAC language capability advantageous
Benefits
Comp & perks- Full-time position (40 hours per week)
- Remote work available
- Professional development plans
- Equal opportunity employment
- Accommodation throughout the application and interview process