Manager of Operations – Banking Partnerships

CINC Systems

. Own project planning and execution for bank integration, onboarding, and conversion initiatives, including multi-phase API/SFTP builds and post-merger bank conversions .

Posted 10/21/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and banking operations, with a strong focus on integration initiatives and partnership management. Capable of analyzing operational processes and ensuring compliance with regulatory requirements while effectively communicating across cross-functional teams.

Highest-signal resume keywords

Project ManagementBanking OperationsRisk ManagementStakeholder CommunicationProcess Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

API IntegrationSFTP BuildsProject PlanningKPI TrackingOperational Analysis

Soft Skills

Interpersonal SkillsAnalytical SkillsProblem-Solving SkillsOrganizational SkillsTime Management Skills

Tools & Technologies

ConfluenceDashboards

Certifications & Qualifications

PMP Certification

Industry Keywords

BankingFinancial ServicesAccount ManagementTransaction ProcessingRegulatory Compliance

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own project planning and execution for bank integration, onboarding, and conversion initiatives, including multi-phase API/SFTP builds and post-merger bank conversions
Build and maintain project plans, timelines, and status tracking across concurrent, multi-bank initiatives
Serve as the primary coordination point across Product, Development, Implementation, Support, Processing, and Finance
Lead regular project status updates and risk/issue tracking for internal stakeholders and leadership
Translate operational and bank constraints into requirements for Product and Engineering roadmap planning
Develop and maintain relationships with banking partners
Act as a primary point of contact for partner banks on integration requirements, project timelines, and status
Provide hands-on support to management companies and partner banks during conversions and mergers
Identify and mitigate operational risks, ensuring compliance with regulatory requirements and internal policies
Analyze and optimize operational processes, implementing efficiencies and cost savings
Track project and partnership KPIs through dashboards for internal quarterly reviews
Maintain project and integration documentation, including Confluence pages, bank-integration status grids, and playbooks
Provide training and knowledge-sharing to internal stakeholders
Triage and coordinate resolution of integration issues, missing files, and operational escalations
Coordinate with Sales, Marketing, and Implementation on alignment, processes, and reporting needs
Lead or participate in process improvement, technology implementation, and regulatory compliance projects

Requirements

What you’ll need

5+ years of experience in banking or financial services, with a focus on project management, operations, or partnership management
Demonstrated experience managing multiple concurrent projects or initiatives with competing timelines and stakeholders
Strong understanding of banking operations, including account management, transaction processing, and risk management
Excellent communication and interpersonal skills, with the ability to drive alignment and hold cross-functional teams accountable to timelines without formal authority
Proven analytical and problem-solving skills, with the ability to identify and mitigate operational risks
Strong organizational and time management skills, with the ability to prioritize multiple complex, concurrent initiatives and deadlines
PMP or other project management certification a plus, but not required

Benefits

Comp & perks

Great working environment
Work/life balance
Medical
Dental
Vision
Life Insurance
Short-term & Long-term disability insurance
Flexible Spending Plan (childcare & healthcare)
401K (matching available)