CINC Systems

Account Manager

• Own project planning and execution for bank integration, onboarding, and conversion initiatives, including multi-phase API/SFTP builds and post-merger bank conversions
• Build and maintain project plans, timelines, and status tracking across concurrent, multi-bank initiatives
• Serve as the primary coordination point across Product, Development, Implementation, Support, Processing, and Finance
• Lead regular project status updates and risk/issue tracking for internal stakeholders and leadership
• Translate operational and bank constraints into requirements for Product and Engineering roadmap planning
• Develop and maintain relationships with banking partners
• Act as a primary point of contact for partner banks on integration requirements, project timelines, and status
• Provide hands-on support to management companies and partner banks during conversions and mergers
• Identify and mitigate operational risks, ensuring compliance with regulatory requirements and internal policies
• Analyze and optimize operational processes, implementing efficiencies and cost savings
• Track project and partnership KPIs through dashboards for internal quarterly reviews
• Maintain project and integration documentation, including Confluence pages, bank-integration status grids, and playbooks
• Provide training and knowledge-sharing to internal stakeholders
• Triage and coordinate resolution of integration issues, missing files, and operational escalations
• Coordinate with Sales, Marketing, and Implementation on alignment, processes, and reporting needs
• Lead or participate in process improvement, technology implementation, and regulatory compliance projects

Explore Manager of Operations – Banking Partnerships at CINC Systems. Review requirements and application details.