Enterprise Business Applications Tech Analyst I

Cincinnati Children's

. Analyze, support, maintain, enhance, and help implement technology solutions improving business operations and employee experience .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical problem-solving skills and the ability to analyze, design, implement, and maintain systems and technical processes. Provides responsive end-user support while adhering to change management and development lifecycle processes.

Highest-signal resume keywords

Technical Problem-Solving SkillsSupport Enterprise ApplicationsAnalyze, Design, Implement, Maintain SystemsCreate Technical DocumentationTroubleshoot System Issues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AnalysisSystem DesignSystem ImplementationSystem MaintenanceSystem TestingTechnical DocumentationApplication SupportProcess SupportChange ManagementChange Control

Soft Skills

CollaborationResponsive SupportRelationship Building

Industry Keywords

Enterprise ApplicationsTechnical ProcessesService-Level ExpectationsContinuous ImprovementEnd-User Support

About the role

Key responsibilities & impact

Analyze, support, maintain, enhance, and help implement technology solutions improving business operations and employee experience
Work on projects and technical assignments under the guidance of experienced team members
Partner with end users to understand business needs and develop system solutions
Assist with application configuration, enhancements, and production support
Assist with analyzing, designing, implementing, and maintaining systems and technical processes
Participate in system testing and create technical documentation
Provide technical support and troubleshoot production, application, and process issues
Investigate system behavior and error messages
Assist with Change Control processes
Monitor system performance and functionality
Support continuous improvement of the customer experience
Provide responsive support to end users and resolve system and application questions
Monitor service-level expectations and escalate issues when needed
Follow change management policies and procedures
Develop technical knowledge through cross-training, vendor education, instructional seminars, and department meetings
Build relationships and collaborate with teammates and business partners

Requirements

What you’ll need

Bachelor's degree in a related field OR equivalent combination of education and experience
0+ years of experience in a related job discipline
Technical problem-solving skills
Ability to support enterprise applications and systems
Ability to analyze, design, implement, maintain, and test systems and technical processes
Ability to provide production, application, and process support
Ability to troubleshoot system issues and investigate error messages
Ability to create technical documentation
Ability to follow development lifecycle, change management, and change control processes
Ability to provide responsive end-user support and escalate issues when needed

Benefits

Comp & perks

Full-time employment
Regular employee status
Day shift schedule
40 weekly hours
Cross-training, vendor education, instructional seminars, and department meetings
Collaborative healthcare technology environment
Equal opportunity workplace committed to dignity and respect