Finance Representative II – Customer Service

Cincinnati Children's

. Compile and prepare patient charges .

Posted 11/12/2026full-timeRemote • United StatesJuniorMid-Level💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient billing processes, including preparation of invoices and claims, management of accounts receivable, and coordination with various departments. Proficient in evaluating payment resources and counseling patients on financial aspects of their coverage.

Highest-signal resume keywords

Patient Billing ManagementClaims Preparation (UB-04, 1500)Accounts Receivable ManagementUtilization Review CoordinationPatient Counseling on Coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Charge CompilationInvoice PreparationPayment ProcessingFinancial Application CompletionCharge Master Updates

Soft Skills

CommunicationTeam CollaborationPreceptorship

Tools & Technologies

Billing SystemsDepartmental Systems

Industry Keywords

Third-Party PayersMedicaid EligibilitySocial SecurityQuality AssuranceUtilization Review

About the role

Key responsibilities & impact

Compile and prepare patient charges
Prepare invoices, billings, UB-04 and 1500 claim forms for third-party payers
Review charges and evaluate family, third-party payer, and agency resources for payment
Manage patient billing according to contracts and transmit or mail claims
Maintain and update departmental systems, templates, payer information, and physician information
Act as a preceptor and departmental resource for new employees
Perform specialty services and non-routine functions
Liaise with Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patient Financial Services, and other Cincinnati Children’s departments
Counsel patients on third-party coverage and financial aspects
Determine eligibility for Medicaid, Social Security, and other outside funding
Complete medical and financial applications for eligible patients
Coordinate inpatient and outpatient admissions and charge-system information
Input charges and related information
Manage accounts receivable and collection data for timely and accurate processing
Research payer and community physician charges and update the charge master
Conduct utilization review with insurance companies and Cincinnati Children’s Utilization Review department
Process, post, and balance payments accurately and timely
Provide Quality Assurance reports for the division

Requirements

What you’ll need

High school diploma or equivalent
2+ years of work experience in a related job discipline
Work authorization/location signal: Day shift (United States of America)

Benefits

Comp & perks

Additional pay may apply, including shift, on-call, or weekend differentials
Benefits may apply
Equal Opportunity Employer