Patient Access Representative I

Cincinnati Children's

. Ensure patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions .

Posted 11/7/2026part-timeCincinnati • Ohio • United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to ensure patient safety through accurate patient identification and preparation of isolation precautions, while maintaining confidentiality and compliance with regulatory standards. Proficient in patient registration, admission, and scheduling processes, along with effective problem-solving and communication skills.

Highest-signal resume keywords

Patient SafetyRegulatory CompliancePatient RegistrationProblem ResolutionConfidentiality Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient IdentificationIsolation PrecautionsData EntryDocument AuthenticationRegulatory Compliance

Soft Skills

Customer ServiceCommunicationProblem-Solving

Certifications & Qualifications

High School Diploma

Industry Keywords

CCHMC PoliciesJCAHOCMSODHRevenue CycleHealth Information Management

About the role

Key responsibilities & impact

Ensure patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions
Provide assistance and services to patients, families, staff, and external agencies with patient registration, admission, and scheduling
Investigate and resolve customer requests, questions, or problems according to CCHMC policies and procedures
Contact outside representatives to request information or assistance in resolving problems
Maintain confidentiality and safeguard patient/family personal medical and financial information during collection, use, and storage
Complete and authenticate documents and questionnaires to ensure compliance with JCAHO, CMS, and ODH
Support Revenue Cycle, Health Information Management, and Regulatory functions by obtaining and accurately entering required data, information, and forms
Explain system errors to management and recommend system changes

Requirements

What you’ll need

High school diploma or equivalent
No directly related experience
Ability to identify correct patients and special needs
Ability to prepare isolation precautions for patients with infectious disease indicators
Ability to accurately complete patient registration, admission, and scheduling
Ability to investigate and resolve customer requests, questions, or problems according to CCHMC policies and procedures
Ability to maintain confidentiality and safeguard patient/family personal medical and financial information
Ability to access only information and records necessary to perform position responsibilities
Ability to complete and authenticate documents and questionnaires for regulatory compliance
Ability to obtain and accurately enter necessary data, information, and forms into appropriate systems

Benefits

Comp & perks

Additional pay may apply, including shift, on-call, or weekend differentials
Benefits may apply
Regular employee status