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Circle K

Director, NA Labor Optimization

Circle K

. Develop and lead labor optimization strategies across North America in partnership with Business Unit leaders .

Posted 9/30/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in labor optimization strategies, workforce analytics, and financial analysis to drive productivity and operational efficiency. Proven ability to lead cross-functional teams and implement technology-enabled workforce solutions.

Highest-signal resume keywords
Labor Optimization StrategiesWorkforce AnalyticsFinancial AnalysisChange LeadershipCross-Functional Collaboration

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workforce PlanningLabor ForecastingData-Driven Decision MakingFinancial ReconciliationPerformance MeasurementPredictive ModelingLabor BudgetingContract Labor ManagementAutomation SolutionsAI Implementation
Soft Skills
Executive CommunicationInfluenceLeadershipCollaborationPresentation Skills
Tools & Technologies
Labor Planning ToolsWorkforce Analytics SoftwareFinancial Modeling ToolsData Visualization ToolsAutomation Technologies
Industry Keywords
Labor ManagementWorkforce OptimizationTransformation InitiativesBusiness Case DevelopmentOperational Efficiency

About the role

Key responsibilities & impact
  • Develop and lead labor optimization strategies across North America in partnership with Business Unit leaders
  • Establish and maintain a single source of truth for labor reporting, planning, and performance measurement
  • Standardize labor budgeting, forecasting, scheduled hours, contract labor, temporary help expenses, and labor-related financial reconciliation methodologies
  • Develop labor assumptions, reporting standards, performance measures, and governance routines with Business Unit, Finance, HR, and Operations leaders
  • Design and maintain labor planning tools and reporting covering labor spend, productivity, overtime, contract labor, variances, and financial impact
  • Support labor forecasting and workforce planning through data-driven analysis and predictive modeling
  • Review labor performance trends and recommend opportunities to improve productivity and operational efficiency
  • Build and prioritize a pipeline of labor optimization opportunities
  • Evaluate opportunities using financial, operational, and workforce data, including value, timing, risks, ownership, and implementation requirements
  • Design, pilot, validate, and scale labor optimization initiatives with Business Unit teams
  • Use workforce analytics, labor modeling, and market intelligence to support staffing, scheduling, and labor productivity strategies
  • Identify opportunities to leverage automation, AI, and technology solutions for workforce planning and labor management
  • Translate complex labor data into actionable insights and recommendations
  • Maintain working relationships with Business Unit leaders through planning discussions, operating reviews, and communication on labor priorities and trade-offs
  • Support leaders in understanding labor performance, identifying opportunities, and developing action plans
  • Serve as a trusted advisor to senior leaders on workforce optimization, labor planning, and transformation initiatives

Requirements

What you’ll need
  • Bachelor's degree in Business, Finance, Human Resources, Operations, Analytics, or related field preferred; equivalent experience may be substituted
  • 10+ years of relevant experience, including a minimum of 7 years of leadership responsibility
  • Experience leading workforce planning, labor optimization, workforce analytics, operations, finance, or transformation initiatives
  • Experience leading large-scale, cross-functional transformation programs
  • Experience implementing analytics, automation, AI, or technology-enabled workforce solutions preferred
  • Strong financial acumen, business case development, and executive presentation skills
  • Ability to travel as business needs require
  • Workforce analytics and modeling
  • Labor planning and forecasting
  • Strategic workforce planning
  • Financial analysis and business case development
  • Data-driven decision making
  • Change and transformation leadership
  • AI, automation, and workforce technology
  • Executive communication and influence
  • Cross-functional collaboration
  • Project and program management

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Reasonable accommodation for applicants with disabilities under the ADA and applicable state or local laws
  • Federal E-Verify work eligibility information available in English and Spanish