Circle K

Manager

• Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service
• Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained to Company standards
• Maintain a professional and supportive image among subordinates and supervisors
• Schedule employees within Company guidelines to maximize customer service and maintain the site image
• Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees
• Build positive professional relationships with suppliers
• Promote excellent service and resolve customer complaints promptly and professionally
• Promote and ensure a safe, positive public image in the neighboring community
• Prepare timely written performance appraisals and provide performance feedback
• Train employees on customer service, site image, marketing execution, and safety procedures
• Ensure timely communication through employee meetings and communication processes
• Establish ongoing communication meetings with site employees and the Market Manager
• Evaluate site needs and develop action plans to achieve objectives
• Organize and maintain site files and manuals
• Ensure required reports are completed accurately and on time
• Ensure merchandise is stocked, attractively displayed, and correctly priced
• Ensure required employment posters and signs are accessible to employees
• Analyze daily sales and expenses and take action to maximize sales and net profits
• Budget and forecast P&L lines and manage merchandise margins
• Safeguard and account for all money received and disbursed
• Perform financial analysis necessary to maximize sales and net profits

Store Manager – In Training

Technician

• Troubleshoot, repair, clean, and maintain gasoline-related equipment
• Provide preventive maintenance and test leak detectors and product lines
• Contact service vendors for repair materials
• Maintain a safe and clean work environment in compliance with procedures, rules, and regulations
• Troubleshoot, repair, and reprogram cash registers, money order machines, and safes
• Document and communicate actions, irregularities, and continuing needs among work teams
• Install, repair, and service heating, ventilating, and air conditioning systems
• Complete preventive maintenance schedules and restore or repair faulty HVAC systems and associated equipment
• Repair and replace doors, plumbing, and tiles; paint; and recommend HVAC changes and new installations
• Maintain gas pumps by changing nozzles, hoses, splashguards, filters, and display boards
• Diagnose, repair, and maintain walk-in coolers, novelty freezers, refrigerators, and fountains
• Accomplish related tasks as needed

General Service Technician

Auditor

• Verify merchandise and cash in Company stores by conducting physical counts using a handheld computer
• Notify store managers of incorrect prices and remove out-of-code merchandise
• Count and record cash, checks, food stamps, register contents, TACC tubes, and safe contents
• Verify money orders, lottery ticket inventory, and bank deposits
• Verify gasoline inventory by checking tanks and testing for water
• Conduct surveys to verify compliance with operational and financial procedures
• Follow safety procedures, rules, and regulations
• Work independently with little supervision
• Perform multiple tasks in a fast-paced environment
• Contribute to team efforts by completing related tasks

Inventory Auditor

• Recruit, hire, and train positive, enthusiastic employees
• Develop, manage, and assign tasks to keep the site clean, stocked, organized, and well maintained according to company standards
• Maintain a professional and supportive image among subordinates and supervisors
• Schedule employees within company guidelines to maximize customer service and maintain site image
• Apply non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees
• Develop positive professional relationships with suppliers
• Promote excellent service and resolve customer complaints promptly and professionally
• Promote and ensure a safe, positive public image within the neighboring community
• Prepare ongoing written performance appraisals and provide performance feedback
• Train employees on customer service, site image, marketing execution, and safety procedures
• Develop communication methods and hold periodic meetings with site employees and the Market Manager
• Evaluate site needs and develop action plans to achieve objectives
• Organize and maintain site files and manuals
• Ensure required reports are completed accurately and on time
• Ensure merchandise is stocked, attractively displayed, and correctly priced
• Ensure employment-related posters and signs are accessible to employees
• Analyze daily sales and expenses and take action to maximize sales and net profits
• Budget and forecast P&L lines and manage merchandise margins
• Safeguard and account for all money received and disbursed
• Perform financial analysis necessary to maximize sales and net profits

Director

• Develop and lead labor optimization strategies across North America in partnership with Business Unit leaders
• Establish and maintain a single source of truth for labor reporting, planning, and performance measurement
• Standardize labor budgeting, forecasting, scheduled hours, contract labor, temporary help expenses, and labor-related financial reconciliation methodologies
• Develop labor assumptions, reporting standards, performance measures, and governance routines with Business Unit, Finance, HR, and Operations leaders
• Design and maintain labor planning tools and reporting covering labor spend, productivity, overtime, contract labor, variances, and financial impact
• Support labor forecasting and workforce planning through data-driven analysis and predictive modeling
• Review labor performance trends and recommend opportunities to improve productivity and operational efficiency
• Build and prioritize a pipeline of labor optimization opportunities
• Evaluate opportunities using financial, operational, and workforce data, including value, timing, risks, ownership, and implementation requirements
• Design, pilot, validate, and scale labor optimization initiatives with Business Unit teams
• Use workforce analytics, labor modeling, and market intelligence to support staffing, scheduling, and labor productivity strategies
• Identify opportunities to leverage automation, AI, and technology solutions for workforce planning and labor management
• Translate complex labor data into actionable insights and recommendations
• Maintain working relationships with Business Unit leaders through planning discussions, operating reviews, and communication on labor priorities and trade-offs
• Support leaders in understanding labor performance, identifying opportunities, and developing action plans
• Serve as a trusted advisor to senior leaders on workforce optimization, labor planning, and transformation initiatives

Director, NA Labor Optimization

Assistant

• Assist the Store Manager with oversight of Stationstore operations
• Help with hiring, supervising, and working with staff to accomplish daily tasks
• Perform bookkeeping and merchandising
• Maintain high standards and provide fast, friendly customer service
• Execute the food program
• Set an example for staff through customer care, urgency, patience, and leadership

Store Assistant

• Perform field inventory auditing duties for Circle K’s Global Capabilities Network (GCN)

Field Inventory Auditor

• Provide store management with promotional recaps, business opportunities, results, trends and competitive information
• Manage controllable costs, including merchandise variation, salaries, overtime, cash, repair and maintenance costs
• Collaborate with Marketing to implement promotions and new product introductions
• Provide category managers with feedback regarding stock issues
• Partner with vendors to ensure product availability and professional performance
• Execute monthly promotions in a timely manner
• Ensure profitable store operations by managing cash, merchandise variation, salaries and controllable P&L expenses
• Enforce company policies, procedures, government regulations and restricted-sales policies
• Maintain a safe and secure working environment through safety practices, communication and training
• Forecast requirements, prepare annual budgets, schedule expenditures, analyze variances and initiate corrective actions
• Lead and direct Store Managers, including recruiting, selection, orientation, employee development and training
• Establish job expectations and coach managers on action plans for issue resolution
• Administer counseling notices and initiate corrective actions
• Apply non-discriminatory management practices in hiring, training, counseling, motivating and separating employees
• Maintain professional and technical knowledge through workshops, publications, networks and professional societies
• Accomplish Financial and Key Result Area targets according to company plan guidelines
• Prepare operational and risk reports for analysis
• Recruit, select and orient employees; train, coach, counsel, discipline, plan, monitor and appraise staff results

District Manager

Procurement

• Own day-to-day management and performance of assigned Foodservice categories
• Analyze category sales, margin, and execution performance to identify opportunities and risks
• Support development and execution of category strategies aligned to Foodservice objectives
• Monitor industry trends and competitive activity to inform recommendations
• Support assortment planning, product transitions, and lifecycle management
• Partner on pricing and promotional planning, including execution of vendor-funded programs and national vendor rebate management
• Analyze planogram effectiveness and provide recommendations to improve performance
• Manage assigned vendor relationships including item setup, costs, in-stocks, and logistics
• Support negotiations, performance reviews, and issue resolution with vendor partners
• Plan, track, and execute vendor initiatives, incentives, and contests with Operations and Business Units
• Partner with Operations, Training, and Field teams to support successful in-store execution
• Participate in field visits to observe execution and collaborate with stores and Business Unit leaders
• Support development of tools, communications, and training materials that drive consistency
• Collaborate with Head of Food, Directors, Marketing, Supply Chain, QA, Finance, and Business Units
• Support innovation launches, pilots, and regional tests
• Contribute to team financial targets and annual business planning efforts
• Perform additional duties as assigned

Category Manager, Hot Foods

• Maintain equipment through troubleshooting, repairing, cleaning, and preventive maintenance
• Facilitate repairs as required
• Maintain a safe and clean work environment by complying with procedures, rules, and regulations
• Test new equipment as directed
• Document and communicate actions, irregularities, and continuing needs
• Use email and Circle K computer-related forms
• Participate in training for existing and new equipment
• Accomplish related results and Financial and Key Result Area targets under Company plan guidelines
• Increase professional and technical knowledge through educational workshops, professional publications, personal networks, and professional societies
• Work with minimum direction and periodic supervision
• Support multiple locations between Mt. Vernon and Carbondale, Illinois

Maintenance Technician

• Maintain, troubleshoot, repair, and clean equipment
• Provide preventive maintenance and facilitate repairs as required
• Maintain a safe and clean work environment in compliance with procedures, rules, and regulations
• Test new equipment as directed
• Document and communicate actions, irregularities, and continuing needs
• Use email and Circle K computer-related forms
• Participate in training for existing and new equipment
• Accomplish related team, financial, and key-result-area targets according to company plan guidelines
• Work across multiple locations between Mt. Vernon and Carbondale, Illinois
• Work with minimum direction and periodic supervision

• Coordinate annual ICOFR scoping, planning, risk assessment, and program governance activities
• Oversee and review control design and operating effectiveness assessments
• Align IT control coverage with ICOFR requirements, including ITGCs, automated controls, interfaces, and key reports
• Liaise with external auditors on reliance, testing, and review activities
• Review testing documentation for quality and completeness
• Communicate testing results and facilitate remediation plans with control owners
• Evaluate, classify, aggregate, and validate remediation of control deficiencies
• Support quarterly and annual CEO/CFO certification and disclosure control processes
• Prepare ICOFR results, remediation status, and key control issue reporting for management and the steering committee
• Partner with Finance, Legal, IT, and operations to strengthen the control environment and risk management
• Support executive management and Audit Committee reporting materials
• Recommend improvements to ICOFR processes and controls
• Monitor regulatory, accounting, and governance developments and assess program impacts
• Support ICOFR impact assessments for acquisitions, divestitures, restructurings, and digital transformation initiatives
• Support control optimization and rationalization initiatives
• Participate in Internal Audit transformation, automation, AI-enabled testing, analytics, and continuous monitoring initiatives
• Support selected risk-based audits and advisory engagements
• Ensure audit conclusions are evidence-supported and recommendations are practical, risk-based, and tied to agreed action plans
• Review audit workpapers and reports and facilitate management discussions
• Assess implementation of agreed action plans
• Contribute to Internal Audit strategy, methodology, and transformation
• Coach and develop team members and support succession readiness
• Build stakeholder relationships promoting collaboration, accountability, and continuous improvement
• Promote risk and control awareness through engagement and training

Senior Manager, Global Icofr, Internal Audit

Learning and Development

• Provide store management with information by recapping promotional activity and reporting business opportunities, results, trends and competitive information
• Manage controllable costs, including merchandise variation, salaries, overtime, cash, repair and maintenance costs
• Collaborate with Marketing to implement promotions and new product introductions
• Provide category managers with feedback regarding stock issues
• Partner with vendors to ensure product availability and professional performance
• Execute monthly promotions on time
• Ensure store operations are profitable by managing cash, merchandise variation, salaries and other controllable P&L expenses
• Enforce company policies, procedures, government regulations and restricted sales policies
• Maintain a safe and secure working environment and provide safety communication and training
• Forecast requirements, prepare annual budgets, schedule expenditures, analyze variances and initiate corrective actions
• Provide leadership and direction to Store Managers, including recruiting, selection, orientation, development and training
• Establish job expectations and coach employees to develop issue-resolution action plans
• Administer counseling notices and initiate corrective actions
• Apply non-discriminatory management practices when hiring, training, counseling, motivating and separating employees
• Maintain professional and technical knowledge through workshops, publications, networks and professional societies
• Achieve Financial and Key Result Area targets under company plan guidelines
• Prepare operational and risk reports for analysis
• Recruit, select, orient, train, coach, counsel and discipline employees
• Plan, monitor and appraise employee job results

District Manager – Training

• Travel daily to Circle K stores in Birmingham, Alabama and surrounding assigned areas using own vehicle
• Conduct physical counts of store merchandise using a handheld computer/scanner
• Review audit results with Store Managers
• Communicate audit results and observations to the Audit Supervisor and Operations Management
• Verify merchandise and cash in Circle K stores
• Notify Store Managers of incorrect prices and remove out-of-code merchandise
• Count and verify cash assets on site
• Verify money orders, lottery ticket inventory, and bank deposits
• Verify gasoline inventory
• Conduct surveys to verify compliance with operational and financial procedures
• Follow safety procedures, rules, and regulations
• Accomplish related results as needed through team contribution

• Support construction projects from initial planning stages through post-opening
• Review budgets and construction drawings for accuracy
• Perform material takeoffs
• Participate in bid qualification and RFI processes
• Assist with equipment ordering and procurement
• Attend project status meetings
• Attend punch walks and conduct post-construction site visits
• Identify issues and work with the team to find effective solutions
• Manage post-opening warranty plans to ensure new sites are fully operational and customer-ready

Store Manager – In Training

General Service Technician

Inventory Auditor

Store Manager – In Training

Director, NA Labor Optimization

Store Assistant

Field Inventory Auditor

District Manager

Category Manager, Hot Foods

Maintenance Technician

Maintenance Technician

Senior Manager, Global Icofr, Internal Audit

District Manager – Training

Field Inventory Auditor

Assistant Construction Manager