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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management skills in retail operations, focusing on maximizing sales through effective customer service, merchandising, and cost management. Proficient in financial forecasting, budgeting, and team development to ensure profitable store performance.
Highest-signal resume keywords
Retail Management ExperienceFinancial ForecastingTeam LeadershipCustomer Service OrientationMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisBudget PreparationCost ManagementMerchandisingSales Maximization
Soft Skills
LeadershipCommunicationSelf-MotivationCoachingProblem-Solving
Tools & Technologies
MS OutlookMS ExcelMS PowerPointMS Word
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Retail OperationsCustomer ServiceVendor ManagementSafety PracticesPromotional Strategies
About the role
Key responsibilities & impact- Maximize store sales through excellent customer service, product availability, merchandising, and exceptional store image
- Provide store management with promotional recaps, business opportunities, results, trends, and competitive information
- Manage controllable costs including merchandise variation, salaries, overtime, cash, and repair and maintenance costs
- Collaborate with marketing on promotions and new product introductions; provide feedback on stock issues
- Partner with vendors to ensure product availability, timely monthly promotions, and professional vendor performance
- Manage cash, merchandise variation, salaries, and other controllable expenses to ensure profitable store operations
- Enforce company policies, procedures, government regulations, and restricted sales policies
- Maintain a safe and secure working environment; enforce safety practices and provide safety communication and training
- Forecast financial requirements, prepare annual budgets, schedule expenditures, analyze variances, and initiate corrective actions
- Lead and direct Store Managers, including recruiting, selection, orientation, employee development, training, coaching, counseling, motivation, and separation processes
- Establish job expectations and coach Store Managers on action plans for issue resolution
- Adhere to the Company's legal, ethical, and moral operating practices
- Enhance professional and technical knowledge through workshops, publications, networks, and professional societies
- Contribute to team efforts by achieving financial and key result area targets
- Supervise store managers across assigned locations, including occasional work involving walk-in coolers and freezers
Requirements
What you’ll need- Bachelor’s degree in business or related field preferred; other combinations of job-related experience and education that meet the requirements may be substituted
- Three to five years of retail business experience or more preferred, including a minimum of two years of management responsibility
- Demonstrated leadership ability, good communication skills, self-directed, self-motivated, and customer service oriented
- Ability to communicate orally and in writing in English
- Ability to supervise and train Store Managers in use of store equipment, tools, and materials
- Ability to supervise and manage the functions listed in the Store Manager job description
- Expertise with MS Outlook, Excel, PowerPoint, and Word preferred
- Current valid driver's license required to operate a company vehicle
- Must have a valid driver's license
- Ability to sit, talk, and/or hear; use hands to handle or grasp items; stand, walk, and reach with both hands and arms
- Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level for up to 30 minutes of a workday
- Ability to occasionally lift and/or carry up to 30 pounds from the ground to overhead for up to 30 minutes a workday
- Ability to occasionally lift and/or carry up to 40 pounds from the ground to waist level for up to 30 minutes a workday
- Ability to push and pull with arms up to a force of 20 pounds
- Ability to climb a ladder to store or retrieve materials and place or replace signage
- Ability to travel by car 50% of the time
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for applicants with disabilities under the ADA and applicable state and local disability laws
- Assistance with application forms or participation in the application process upon request