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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in recruiting, training, and managing employees to ensure excellent customer service and site operations. Proficient in financial analysis, inventory control, and maintaining a positive public image while fostering relationships with suppliers and the community.
Highest-signal resume keywords
Employee Recruitment and TrainingCustomer Service ManagementFinancial Analysis and BudgetingInventory ControlPerformance Appraisal
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisInventory ControlReport AnalysisP&L ManagementTask Management
Soft Skills
CommunicationLeadershipProblem-SolvingRelationship BuildingFlexibility
Tools & Technologies
Computer SkillsCash Control Systems
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Retail SalesCustomer ServiceSite ManagementSafety ProceduresPerformance Feedback
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Recruit, hire and train positive, enthusiastic employees to ensure excellent customer service
- Develop, manage and assign tasks to keep the site clean, stocked, organized and well maintained
- Maintain a professional and supportive image among subordinates and supervisors
- Schedule employees according to Company guidelines
- Apply non-discriminatory management practices in hiring, training, counseling, motivating and separating employees
- Develop positive relationships with suppliers
- Promote excellent service and resolve customer complaints promptly and professionally
- Promote and ensure a safe, positive public image in the neighboring community
- Prepare timely written performance appraisals and provide performance feedback
- Train employees on customer service, site image, marketing execution and safety procedures
- Ensure timely communication with employees and hold ongoing meetings with site employees and the Market Manager
- Evaluate site needs and develop action plans to achieve objectives
- Organize and maintain site files and manuals
- Ensure required reports are completed accurately and on time
- Ensure merchandise is stocked, attractively displayed and correctly priced
- Ensure employment-related posters and signs are accessible to employees
- Analyze daily sales and expenses and take action to maximize sales and net profits
- Budget and forecast P&L lines and manage merchandise margins
- Safeguard and account for all money received and disbursed
- Perform financial analysis to maximize sales and net profits
Requirements
What you’ll need- High School diploma or GED preferred
- Experience in retail sales preferred
- Experience to perform the essential duties, responsibilities and working conditions described
- Ability to supervise and train employees in the use of specified equipment, tools and materials
- Ability to supervise and manage CSR and ASM functions
- Ability to use a computer or acquire necessary computer skills, including report analysis, inventory control, cash control and counseling notices
- Valid driver’s license and adequate transportation to/from the bank and corporate management meetings
- Ability to communicate orally and in writing in English
- Flexible availability
- Ability to work indoors and outdoors, including cleaning parking lots and gas pumps and taking out garbage
- Ability to work in occasional cold temperatures in walk-in coolers/freezers and occasional noise
- Ability to work with minimal direction and supervision
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodation for applicants with disabilities under the ADA and applicable state or local laws
- Federal E-Verify work eligibility information available in English and Spanish
