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Circle K

External Manager – Training

Circle K

. Recruit, hire and train positive, enthusiastic employees to ensure excellent customer service .

Posted 11/4/2026full-timeDover • New Hampshire • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in recruiting, training, and supervising employees while ensuring excellent customer service and site maintenance. Proficient in financial analysis, budgeting, and maximizing sales and profits through effective inventory and cash control.

Highest-signal resume keywords
Employee Recruitment And TrainingCustomer Service ManagementFinancial Analysis And BudgetingInventory ControlPerformance Appraisal

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail Sales ExperienceFinancial AnalysisInventory ControlCash ControlPerformance AppraisalTask ManagementReport PreparationP&L ManagementSafety Procedures TrainingMarketing Execution
Soft Skills
Effective CommunicationLeadershipProblem SolvingRelationship BuildingFlexibility
Tools & Technologies
Computer SkillsPerformance Feedback SystemsScheduling SoftwareInventory Management Systems
Certifications & Qualifications
High School Diploma Or GEDValid Driver's License
Industry Keywords
Customer ServiceRetail ManagementSite MaintenanceEmployee SupervisionCommunity Engagement

About the role

Key responsibilities & impact
  • Recruit, hire and train positive, enthusiastic employees to ensure excellent customer service
  • Develop, manage and assign tasks to keep the site clean, stocked, organized and maintained to company standards
  • Maintain a professional and supportive image among employees and supervisors
  • Schedule employees within company guidelines to maximize customer service and maintain site image
  • Apply non-discriminatory management practices in hiring, training, counseling, motivating and separating employees
  • Develop positive professional relationships with suppliers
  • Promote excellent service and resolve customer complaints promptly and professionally
  • Promote and ensure a safe, positive public image in the surrounding community
  • Prepare ongoing written performance appraisals and provide performance feedback
  • Train employees on customer service, site image, marketing execution and safety procedures
  • Establish timely communication methods and recurring meetings with site employees and the Market Manager
  • Evaluate site needs and develop action plans to achieve objectives
  • Organize and maintain site files and manuals
  • Ensure required reports are completed accurately and on time
  • Ensure merchandise is stocked, attractively displayed and correctly priced
  • Ensure employment-related posters and signs are accessible to employees
  • Analyze daily sales and expense information and take action to maximize sales and net profits
  • Budget and forecast P&L lines and manage merchandise margins
  • Safeguard and account for all money received and disbursed
  • Perform additional financial analysis to maximize sales and net profits
  • Work independently as an effective manager, supervisor and leader

Requirements

What you’ll need
  • High School diploma or GED preferred
  • Experience in retail sales preferred
  • Experience to perform the essential duties, responsibilities and working conditions described
  • Ability to supervise and train employees in the use of specified equipment, tools and materials
  • Ability to supervise and manage Customer Service Representative and Assistant Site Manager functions
  • Ability to use a computer or acquire necessary computer skills, including analysis of reports, inventory control, cash control and counseling notices
  • Valid driver’s license and adequate transportation to/from the bank and corporate management meetings
  • Ability to communicate orally and in writing in English
  • Flexible availability
  • Ability to work with minimal direction and supervision
  • Ability to work indoors and outdoors, including occasional cold temperatures, freezer/cooler conditions and noise
  • Ability to perform occasional parking-lot, gas-pump and garbage-related tasks

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Reasonable accommodation under the ADA and applicable state or local disability laws
  • Federal E-Verify work-eligibility information available in English and Spanish