External Manager – Training

Circle K

. Recruit, hire, and train positive, enthusiastic employees while ensuring excellent customer service .

Posted 11/4/2026full-timePearland • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management skills in recruiting, training, and supervising employees while ensuring excellent customer service and site maintenance. Proficient in financial analysis, budgeting, and maximizing sales and net profits.

Highest-signal resume keywords

Employee Recruitment And TrainingCustomer Service ManagementFinancial Analysis And BudgetingInventory ControlPerformance Appraisal

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail Sales ExperienceFinancial AnalysisInventory ControlBudgetingP&L Management

Soft Skills

LeadershipCommunicationProblem-SolvingRelationship BuildingConflict Resolution

Tools & Technologies

Computer ProficiencyCash Control SystemsPerformance Management Tools

Certifications & Qualifications

High School Diploma Or GEDValid Driver's License

Industry Keywords

Customer ServiceSite ManagementRetail OperationsSafety ProceduresMarketing Execution

About the role

Key responsibilities & impact

Recruit, hire, and train positive, enthusiastic employees while ensuring excellent customer service
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and well maintained according to company standards
Maintain a professional and supportive image among subordinates and supervisors
Schedule employees to maximize customer service and maintain site image
Apply non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees
Develop positive professional relationships with suppliers
Promote excellent service and resolve customer complaints promptly and professionally
Promote and ensure a safe, positive public image in the neighboring community
Prepare timely written performance appraisals and provide performance feedback
Train employees on customer service, site image, marketing execution, and safety procedures
Establish timely communication methods and recurring meetings with site employees and the Market Manager
Evaluate site needs and develop action plans to achieve objectives
Organize and maintain site files and manuals
Ensure required reports are completed accurately and on time
Ensure merchandise is stocked, attractively displayed, and correctly priced
Ensure employment posters and signs are accessible to employees
Analyze daily sales and expenses and take action to maximize sales and net profits
Budget and forecast P&L lines and manage merchandise margins
Safeguard and account for all money received and disbursed
Perform financial analyses necessary to maximize sales and net profits
Work as an effective manager, supervisor, and leader with minimal direction

Requirements

What you’ll need

High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working conditions described
Ability to supervise and train employees in the use of required equipment, tools and materials
Ability to supervise and manage Customer Service Representative and Assistant Site Manager functions
Ability to use a computer, including analysis of reports, inventory control, cash control, and counseling notices, or acquire those skills
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate orally and in writing in English
Ability to work weekdays and weekends
Ability to work indoors and occasionally outdoors, including cleaning parking lots and gas pumps and taking out garbage
Ability to work in occasional cold temperatures in walk-in coolers/freezers and occasional noise
Ability to work with minimal direction and supervision

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations for applicants with disabilities under the ADA and applicable state or local laws