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Lead Customer Service Representative
Circle K. Greet customers . Run the register and cashier . Make purchase suggestions . Work with the food program . Lead shifts on a regular basis and gain entry-level management experience . Work throughout the store, inside
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to lead and supervise a team in a retail environment. Capable of managing store operations while maintaining high standards of appearance and customer engagement.
Highest-signal resume keywords
Retail ExperienceCustomer Service SkillsEntry Level Management ExperienceSales Associate ExperienceTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CashieringSales TechniquesProblem SolvingStore MaintenanceProduct Knowledge
Soft Skills
Friendly CommunicationMotivationQuick ThinkingTeam CollaborationCustomer Engagement
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
RetailCustomer CareShift LeadershipStore Appearance StandardsFast-Paced Environment
About the role
Key responsibilities & impact- Greet customers
- Run the register and cashier
- Make purchase suggestions
- Work with the food program
- Lead shifts on a regular basis and gain entry-level management experience
- Work throughout the store, inside and outside, to maintain store appearance standards
- Provide fast and friendly customer service
- Interact with customers daily
- Work with the team to accomplish daily store tasks
- Sell products to customers
- Provide excellent customer care
- Communicate and engage in friendly conversation
- Perform at a quick pace
- Work as part of a team to accomplish daily goals
- Develop ideas to solve problems
- Think quickly and offer suggestions
- Lead a team of employees
- Supervise employees at an entry level
Requirements
What you’ll need- Days (Weekdays + Weekend Availability Required)
- Retail and customer service experience
- Entry level management experience
- Sales associate or cashiering experience
- High School Diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands; eye-hand coordination required
- May require climbing a ladder to store and retrieve materials or place and remove signs
- Provide regular and predicable onsite attendance
Benefits
Comp & perks- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement