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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in recruiting, training, and managing employees while ensuring excellent customer service and site maintenance. Proficient in financial analysis, budgeting, and maximizing sales and profits.
Highest-signal resume keywords
Employee RecruitmentCustomer Service TrainingFinancial AnalysisBudgeting and ForecastingInventory Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisBudgetingInventory ControlSales MaximizationPerformance Appraisal
Soft Skills
CommunicationLeadershipProblem SolvingTeam ManagementCustomer Relationship Management
Tools & Technologies
Computer SkillsCash Control SystemsPerformance Management Tools
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesSite ManagementCustomer Complaints ResolutionSafety ProceduresNon-Discriminatory Practices
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Recruit, hire, and train positive, enthusiastic employees
- Develop, manage, and assign tasks to keep the site clean, stocked, organized, and well maintained
- Maintain a professional and supportive image among subordinates and supervisor
- Schedule employees within Company guidelines
- Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees
- Develop professional relationships with suppliers
- Promote excellent service and resolve customer complaints
- Promote and ensure a safe, positive public image in the neighboring community
- Prepare ongoing written performance appraisals and provide performance feedback
- Train employees on customer service, site image, marketing execution, safety procedures, and safety awareness
- Ensure timely communication to employees
- Conduct ongoing communication meetings with site employees and the Market Manager
- Evaluate site needs and develop action plans to reach objectives
- Organize and maintain site files and manuals
- Ensure required reports are completed accurately and on time
- Ensure merchandise is stocked, attractively displayed, and correctly priced
- Ensure employment posters and signs are accessible to employees
- Analyze daily sales and expense information and take action to maximize sales and net profits
- Budget and forecast P&L lines and manage merchandise margins
- Safeguard and account for all money received and disbursed
- Perform financial analysis to maximize sales and net profits
Requirements
What you’ll need- High School diploma or GED preferred
- Experience in retail sales preferred
- Experience to perform the essential duties, responsibilities and working conditions described
- Ability to supervise and train use of equipment, tools and materials listed in CSR and ASM job descriptions
- Ability to supervise and manage CSR and ASM functions
- Ability to use a computer, or acquire necessary computer skills, including analysis of reports, inventory control, cash control, and counseling notices
- Valid driver’s license and adequate transportation to/from bank and corporate management meetings
- Ability to communicate orally and in writing in English
- Ability to work with minimum direction and supervision
- Ability to work indoors and outdoors, including cleaning parking lots and gas pumps, taking out garbage, and working in occasional cold temperatures and noise
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodation for applicants with disabilities under the ADA and applicable state or local laws
- Federal E-Verify work-eligibility information available in English and Spanish
