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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management skills in recruiting, training, and supervising employees while ensuring excellent customer service and site maintenance. Proficient in financial analysis, budgeting, and maximizing sales and net profits.
Highest-signal resume keywords
Employee Recruitment and TrainingCustomer Service ManagementFinancial Analysis and BudgetingInventory ControlPerformance Appraisal Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisBudgetingInventory ControlSales MaximizationPerformance AppraisalTask ManagementReport AnalysisCustomer Complaint ResolutionSafety Procedures TrainingMerchandise Management
Soft Skills
LeadershipCommunicationRelationship BuildingProblem SolvingFlexibility
Tools & Technologies
Computer SkillsCash Control SystemsInventory Management Software
Certifications & Qualifications
High School Diploma or GEDValid Driver’s License
Industry Keywords
Retail SalesCustomer ServiceSite ManagementPublic ImageNon-Discriminatory Practices
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Recruit, hire, and train positive, enthusiastic employees
- Develop, manage, and assign tasks to keep the site clean, stocked, organized, and well maintained
- Maintain a professional and supportive image among subordinates and supervisor
- Schedule employees to maximize customer service and maintain site image
- Apply non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees
- Develop positive relationships with suppliers
- Promote excellent service and resolve customer complaints
- Promote and ensure a safe, positive public image in the neighboring community
- Prepare timely written performance appraisals and provide feedback
- Train employees on customer service, site image, marketing execution, and safety procedures
- Ensure timely communication with employees and the Market Manager
- Evaluate site needs and develop action plans to reach objectives
- Organize and maintain site files and manuals
- Ensure reports are completed accurately and on time
- Ensure merchandise is stocked, attractively displayed, and correctly priced
- Ensure required employment posters and signs are accessible
- Analyze daily sales and expense information to maximize sales and net profits
- Budget and forecast P&L lines and manage merchandise margins
- Safeguard and account for money received and disbursed
- Perform financial analysis necessary to maximize sales and net profits
- Clean parking lots and gas pumps and take out garbage as needed
- Work effectively as a manager, supervisor, and leader
Requirements
What you’ll need- High School diploma or GED preferred
- Experience in retail sales preferred
- Experience to perform the essential duties, responsibilities and working in the described conditions
- Ability to supervise and train for the use of specified equipment, tools and materials
- Ability to supervise and manage CSR and ASM functions
- Ability to use a computer or acquire necessary computer skills, including analysis of reports, inventory control, cash control, and counseling notices
- Valid driver’s license and adequate transportation to/from bank and corporate management meetings
- Ability to communicate orally and in writing in English
- Flexible availability
- Ability to work with minimal direction and supervision
- Ability to work indoors and outdoors, including occasional cold temperatures and noise
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodation for applicants with disabilities under the ADA and applicable state or local laws
