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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management skills in recruiting, training, and supervising employees while ensuring excellent customer service and site maintenance. Proficient in financial analysis, budgeting, and maximizing sales and net profits.
Highest-signal resume keywords
Employee Recruitment and TrainingCustomer Service ManagementFinancial Analysis and BudgetingInventory ControlEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial AnalysisInventory ControlBudgetingSales MaximizationTask ManagementPerformance AppraisalCustomer Complaint ResolutionSite MaintenanceReport PreparationEmployee Scheduling
Soft Skills
LeadershipTeam BuildingProblem SolvingInterpersonal CommunicationMotivation
Tools & Technologies
Computer SkillsCash Control SystemsPerformance Management Tools
Certifications & Qualifications
High School Diploma or GEDValid Driver's License
Industry Keywords
Retail SalesCustomer ServiceSite ManagementNon-Discriminatory PracticesPublic Image Management
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
- Develop, manage, and assign tasks to keep the site clean, stocked, organized, and well maintained according to company standards.
- Maintain a professional and supportive image among subordinates and supervisors.
- Schedule employees within company guidelines to maximize customer service and maintain the site image.
- Apply non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
- Develop positive relationships with suppliers.
- Promote excellent service and resolve customer complaints promptly and professionally.
- Promote and ensure a safe, positive public image in the neighboring community.
- Prepare ongoing written performance appraisals and provide performance feedback.
- Train employees on customer service, site image, marketing execution, and safety procedures.
- Establish timely employee communications and periodic meetings with site employees and the Market Manager.
- Evaluate site needs and develop action plans to achieve objectives.
- Organize and maintain site files and manuals.
- Ensure required reports are completed accurately and on time.
- Ensure merchandise is stocked, attractively displayed, and correctly priced.
- Ensure employment-related posters and signs are accessible to employees.
- Analyze daily sales and expenses and take action to maximize sales and net profits.
- Budget and forecast P&L lines and manage merchandise margins.
- Safeguard and account for all money received and disbursed.
- Perform financial analysis necessary to maximize sales and net profits.
- Work as an effective manager, supervisor, and leader with minimal direction.
Requirements
What you’ll need- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Experience to perform the essential duties, responsibilities and working conditions described.
- Ability to supervise and train employees in the use of equipment, tools and materials listed in the CSR and ASM job descriptions.
- Ability to supervise and manage the functions listed in the CSR and ASM job descriptions.
- Ability to use a computer, or acquire the necessary computer skills, including analysis of reports, inventory control, cash control, and counseling notices.
- A valid driver’s license and adequate transportation to/from the bank and corporate management meetings.
- Ability to communicate orally and in writing in English.
- Ability to work with a minimum of direction and supervision.
- Ability to work indoors and outdoors as required, including cleaning parking lots, gas pumps, and taking out garbage.
- Ability to work in occasional cold temperature extremes in walk-in coolers/freezers and occasional noise.
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodation for applicants with disabilities under the ADA and applicable state or local laws
- Federal E-Verify work eligibility information available in English and Spanish