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About the role
Key responsibilities & impact- Hunt and close deals encompassing Cisco premium services for top Enterprise customers
- Manage services accounts and coordinate internal and external constituents
- Work with account management, specialist sales, and delivery teams to ensure successful customer outcomes
- Meet customers and partners in person and build relationships from individual contributors to C-suite executives
- Plan and prioritize sales activities and customer interactions
- Execute sales strategies to exceed quota targets
- Coordinate Cisco internal teams to deliver comprehensive service sales solutions
- Sell current and new service offerings from Cisco’s portfolio
- Respond to sales inquiries and present at customer, briefing, and internal stakeholder meetings
- Navigate customer and partner procurement processes
- Negotiate, manage, and defend service pricing and margins
- Qualify opportunities and optimize Cisco resources
- Use extended services resources, including Service Delivery Architects and Customer Success teams, throughout the sales cycle
- Create and manage account plans using renewals, new products, upgrades, and end-of-support data
- Maintain and develop customer relationships through ethical sales methods
- Develop profitable business and sustainable internal and external relationships
- Maintain forecast excellence through regular submissions and commitments
- Develop transformational, service-led deals aligned with customer objectives
- Take a consultative approach to solution selling
- Plan and execute long-term sales strategies
- Manage stakeholder approvals and commercial agreements
- Manage personal productivity amid fluctuating work schedules
Requirements
What you’ll need- BA degree required; MBA or graduate degree preferred
- 5+ years of industry experience
- Proven sales track record of closing business and exceeding targets
- Knowledge of sales growth, market drivers, customer business drivers, and strategic account planning
- Ability to build and maintain influential customer, channel partner, and account team relationships
- Ability to support customers through the sales process and resolve difficult issues
- Ability to lead negotiations using legitimate data and objective criteria
- CXO-level relevance and executive presence
- Creative problem-solving, data comparison, sound analysis, and judgment
- Ability to build a strong (3x or better) sales pipeline
- Ability to work within a matrix organization and secure stakeholder approvals
- Contract experience for developing commercial agreements
- Ability to regularly meet customers and partners in person
- Ability to use sales processes such as MEDDPICC and Responsibility Matrices
- Ability to articulate the relationship between services and architecture
Benefits
Comp & perks- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available, vesting following continued employment
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation per full calendar year for non-exempt full-time employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Performance-based incentive pay for employees on sales plans
- No cap on incentive compensation once performance exceeds 100% attainment
