Administrative Assistant – Directors, Customer Experience

Cisco

. Support three Directors within Cisco’s Customer Experience organization .

Posted 11/11/2026full-timeRemote • United StatesLead💰 $71,800 - $91,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in calendar management, meeting planning, and travel coordination while maintaining confidentiality and professionalism. Strong analytical skills support special projects and effective communication with executive-level staff.

Highest-signal resume keywords

Calendar ManagementMeeting PlanningTravel CoordinationAnalytical SupportCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mac Desktop ApplicationsWindows Desktop ApplicationsOutlookWordExcelPowerPoint

Soft Skills

Interpersonal SkillsAttention to DetailIndependent JudgmentProblem-Solving MindsetDecision-Making

Tools & Technologies

WebexMeeting Technology

Certifications & Qualifications

Associate Degree

Industry Keywords

High-Tech IndustryCisco Experience

About the role

Key responsibilities & impact

Support three Directors within Cisco’s Customer Experience organization
Manage and prioritize Directors’ calendars, schedules, and meetings
Determine calendar attendees, meeting substitutions, and scheduling priorities
Plan and coordinate meetings, including agendas, locations, Webex/meeting technology, and logistics
Prepare meeting briefing documents, disseminate notes, and formulate post-meeting action-item lists
Act as proxy for communications and approvals as authorized
Answer general questions, refer routine matters, and follow up on completion
Arrange optimal travel itineraries and manage Cisco travel expenses
Provide analytical support for special projects
Research issues, analyze problems, compile data, and prepare reports
Handle sensitive and confidential matters professionally
Attend monthly staff meetings and quarterly all-team meetings
Follow up on requests to ensure accurate disposition and prevent items from falling through the cracks

Requirements

What you’ll need

3+ years’ experience in an administrative environment
At least 1 year of experience supporting a principal at Senior Manager level or above
Sophisticated knowledge of Mac/Windows desktop applications: Outlook, Word, Excel, and PowerPoint
Experience in calendar management, meeting planning, and travel coordination
Excellent verbal and written communication skills
Ability to connect with executive/senior staff and clients at all levels
Strong interpersonal skills, independent judgment, and utmost integrity
Outstanding attention to detail
Ability to handle confidential information
Ability to balance strategic and tactical actions
High energy and passion for thinking beyond the role
Collaborative, improvement-oriented, problem-solving and decision-making mindset
Prior high-tech industry experience desired
Prior Cisco experience preferred
Associate degree preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, vesting following continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles
Cisco’s worldwide growth and development opportunities