Business Development Manager – Splunk Renewals

Cisco

. Manage day-to-day renewals business operations .

Posted 10/16/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $143,600 - $211,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing SaaS renewals and recurring revenue operations, with a strong focus on driving performance, improving business processes, and leveraging data for actionable insights. Proven ability to coordinate cross-functional initiatives and enhance operational efficiency through automation and digital tools.

Highest-signal resume keywords

SaaS Renewals ManagementCross-Functional CoordinationOperational Workflow ImprovementData Analysis and InsightsCRM and Business Intelligence Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewal Pipeline ManagementRetention Metrics AnalysisAttrition AnalysisProcess DocumentationOperational Dashboards DevelopmentWorkflow AutomationPerformance ReportingBusiness Process ImprovementAccountability ManagementOperational Scalability

Soft Skills

Analytical SkillsOrganizational SkillsProblem-Solving SkillsCommunication SkillsStakeholder Management

Tools & Technologies

CRM SystemsRenewals Management SystemsBusiness Intelligence ToolsAI ToolsAutomation Tools

Industry Keywords

Recurring Revenue OperationsSubscription Business ManagementEnterprise SaaSMatrixed OrganizationRenewal Forecasting

About the role

Key responsibilities & impact

Manage day-to-day renewals business operations
Own and coordinate key business activities, operational processes, and follow-through priorities
Drive renewal performance and business outcomes
Monitor renewal pipeline, retention, attrition, and expansion performance
Identify risks and opportunities and coordinate actions to improve recurring revenue results
Lead cross-functional execution and partner with Sales, Renewals, Customer Experience, Finance, Product Management, and Operations
Resolve issues, remove execution barriers, and align teams on business priorities
Identify process gaps, streamline workflows, standardize repeatable processes, and implement automation and digital tools
Reduce manual effort and improve operational scalability
Develop and maintain business reviews, performance reports, dashboards, and actionable insights
Inform decisions and maintain visibility into renewals health and execution

Requirements

What you’ll need

5+ years of experience in SaaS renewals, recurring revenue operations, subscription business management, or a related field
Experience coordinating cross-functional initiatives and driving execution across Sales, Renewals, Customer Experience, Finance, or Operations teams
Analytical, organizational, and problem-solving skills
Ability to translate business data into actionable insights
Experience improving business processes, managing operational workflows, and driving accountability across multiple stakeholders
Communication and stakeholder management skills, with the ability to influence outcomes across teams and leadership levels
Preferred: 5+ years of experience supporting or managing enterprise SaaS renewals in a complex, matrixed organization
Familiarity with renewal forecasting, pipeline management, retention metrics, attrition analysis, and expansion opportunities
Experience with CRM, renewals management systems, business intelligence tools, and workflow automation
Experience developing business reviews, operational dashboards, process documentation, and field enablement materials
Ability to identify operational gaps, independently drive resolution, and manage multiple competing priorities
Experience leveraging AI and automation tools to improve business insights, streamline workflows, and increase operational efficiency

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to continued employment and vesting requirements
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees, subject to availability and business limitations
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Performance-based incentive pay for employees on sales plans
Professional growth and development opportunities
Global team collaboration and opportunities to build at scale