Business Legal Operations – Technology Solutions

Cisco

. Lead a team delivering, evolving, and supporting legal technology solutions, including contract lifecycle management and workflow management technologies .

Posted 9/17/2026full-timeRTP • North Carolina • United StatesSeniorLead💰 $151,000 - $195,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading teams to deliver and optimize legal technology solutions, particularly in contract lifecycle management and workflow management. Proven ability to align business objectives with technology solutions while ensuring effective project execution and stakeholder communication.

Highest-signal resume keywords

Legal Technology SolutionsContract Lifecycle Management (CLM)Agile Product ManagementTeam LeadershipBusiness Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DesignConfiguration ManagementProcess ImprovementRequirements DefinitionTesting and Deployment PracticesEnd-to-End Legal ContractingWorkflow ManagementProject ExecutionStakeholder CommunicationOperational Initiatives

Soft Skills

CoachingPrioritizationIssue ResolutionTrainingAccountability

Certifications & Qualifications

Bachelor’s DegreeJuris Doctor Degree

Industry Keywords

Legal OperationsHighly Regulated EnvironmentBusiness AdministrationInformation TechnologyFinance

About the role

Key responsibilities & impact

Lead a team delivering, evolving, and supporting legal technology solutions, including contract lifecycle management and workflow management technologies
Oversee solution design, configuration, and continuous improvement in partnership with Legal, IT, and multifunctional stakeholders
Define future-state processes and align requirements with business objectives
Drive solution delivery through clear requirements, effective testing and deployment practices, and measurable outcomes
Provide leadership oversight for run-the-business operations and project execution
Prioritize work, resolve issues, communicate with stakeholders, and drive adoption through training and documentation
Set direction, coach team members, and drive execution and accountability for operational initiatives

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field; equivalent professional experience; or a Juris Doctor degree
10+ years of experience in Business Operations, Legal Operations, or a similar role
Direct people management responsibility within a legal or highly regulated environment
Experience leading teams and complex initiatives
Experience applying agile product or program management practices
Proven expertise evaluating, implementing, scaling, and optimizing CLM, workflow management, and other legal technology solutions
Deep, hands-on expertise across end-to-end legal contracting and related processes

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to eligibility
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward annually
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Hybrid work model