Business Operations Analyst

Cisco

. Take full ownership of distributor operational support .

Posted 11/11/2026full-timeGuadalajara • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational support and supply chain management, leveraging strong analytical skills to identify trends and implement efficient solutions. Proficient in using Microsoft Excel for data analysis and capable of synthesizing complex information into actionable recommendations for stakeholders.

Highest-signal resume keywords

Microsoft Excel ExpertiseOperational AnalysisSupply Chain ManagementProcess ImprovementData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOperational SupportProcess DocumentationWorkflow AutomationRoot Cause AnalysisPerformance Trend AnalysisPivot Table CreationFormula UtilizationBusiness Process AnalysisLogistics Optimization

Soft Skills

CollaborationCommunicationProblem-SolvingSynthesis of RecommendationsStakeholder Engagement

Tools & Technologies

Reporting ToolsOperational DashboardsAI-Driven ToolsAutomation Platforms

Industry Keywords

Supply ChainBusiness OperationsLogisticsChannel OperationsQuantitative Analysis

About the role

Key responsibilities & impact

Take full ownership of distributor operational support
Diagnose and resolve systemic bottlenecks by collaborating across departments
Use Microsoft Excel to aggregate, clean, and analyze operational datasets
Produce findings on performance trends, variances, and root causes for internal partners
Review supply chain workflows to identify process gaps
Implement standardized solutions that reduce manual work and improve efficiency
Partner with Supply Chain, Finance, and Commerce Operations teams on business requirements, project work, and operational handoffs
Leverage AI and automation to streamline complex operational workflows
Document new methods to drive consistent, scalable, and efficient internal operations
Bridge internal Cisco teams and external distributors to improve logistics processes and partner experience

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Business, Engineering, or a related quantitative field, or 4+ years of equivalent professional experience
5+ years of experience in business operations, supply chain, logistics, or channel operations
Strong Microsoft Excel skills, including creating and manipulating Pivot Tables and using formulas for data analysis
Experience using data to identify operational trends, anomalies, or root causes
Experience documenting and analyzing end-to-end business processes to identify gaps or inefficiencies
Preferred: Master’s degree or equivalent experience in Business Administration (MBA) or a related quantitative field
Preferred: Experience with operational dashboards, reporting tools, or workflow automation platforms
Preferred: Experience applying AI-driven tools or agents to perform data analysis or streamline repetitive tasks
Ability to synthesize operational analysis into clear recommendations and actions for stakeholders/leadership
Ability to synthesize complex operational analysis into clear, strategic recommendations that influence leadership and drive measurable, systemic process improvements

Benefits

Comp & perks

Opportunities to grow and build at Cisco
Collaborative team environment
Work with emerging technology, AI, and automation
Global-scale work and impact