Business Operations Manager – Legal

Cisco

. Partner with the VP and pillar leads to define and manage the rhythm of business .

Posted 11/11/2026full-timeUnited StatesSeniorLead💰 $135,400 - $171,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business operations and executive program management, with a strong focus on developing performance metrics and facilitating executive-level engagements. Proven ability to streamline cross-functional projects and enhance communication across legal and business partners.

Highest-signal resume keywords

Business Operations ManagementExecutive Program ManagementPerformance Metrics DevelopmentStakeholder ManagementOperational Cadence Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MetricsProject ManagementOperational Cadence ModelsData-Driven Decision-MakingTimeline Management

Soft Skills

Communication SkillsOrganizational SkillsAttention to DetailConsensus BuildingAccountability

Certifications & Qualifications

PMPScrum Master

Industry Keywords

Corporate LegalTechnology EnvironmentCross-Functional ProjectsExecutive ReportingGovernance Protocols

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Partner with the VP and pillar leads to define and manage the rhythm of business
Establish recurring review cycles and performance frameworks
Institutionalize executive operational models
Oversee critical cross-functional project lifecycles
Identify bottlenecks and define review gates
Develop reporting infrastructure to ensure commitments are achieved on schedule
Define meeting objectives and curate strategic agendas
Facilitate executive sessions that drive consensus, accountability, and measurable outcomes
Coordinate initiatives across four technology law pillars
Eliminate silos and ensure transparency across pillars
Evaluate collective progress against institutional performance metrics
Aggregate status updates, performance metrics, and project developments into executive-ready summaries
Inform leadership decision-making through executive reporting
Standardize communication channels and governance protocols across legal and key business partners
Streamline cross-functional projects

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Communications, Project Management, or a related field
8+ years of professional experience in business operations, executive program management, or strategic operations within a corporate legal or technology environment
Demonstrated experience designing operational cadence models
Experience developing performance metrics (KPIs)
Experience facilitating executive-level engagements
Experience managing complex timelines
Superior stakeholder management, communication, and organizational skills
Meticulous attention to detail
Commitment to data-driven decision-making
Advanced degree or professional certifications such as PMP or Scrum Master preferred
Prior operational support experience for a corporate legal department, executive leadership, or technical governance team preferred
Ability to anticipate leadership requirements, drive accountability, and navigate ambiguous, fast-paced environments with discretion and poise preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to eligibility
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation per full calendar year for non-exempt full-time employees
Flexible vacation time off program for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies
Hybrid work model generally including two days of in-office attendance each week for Legal organization members at select locations