Communications Manager

Cisco

. Develop and execute communication strategies supporting Cisco’s key FY27 actions and financial objectives .

Posted 11/10/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $145,200 - $184,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing communication strategies that align with corporate objectives, particularly in a technology or software environment. Proficient in translating complex business strategies into clear narratives while fostering cross-functional collaboration and stakeholder alignment.

Highest-signal resume keywords

Corporate Communications ExperienceInternal Communications ExperienceChange Management ExperienceOmnichannel Editorial PlanningAI Fluency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content CreationCommunication Strategy DevelopmentNarrative TranslationStakeholder AlignmentEditorial PlanningDigital Content ManagementPresentation DevelopmentOrganizational Announcement ManagementTransformation Initiative SupportData Relay

Soft Skills

Interpersonal SkillsWritten Communication SkillsVerbal Communication SkillsInfluencing SkillsAnalytical Communication Skills

Tools & Technologies

SharePointSlidoEloquaPoppuloEmployee Communications Platforms

Industry Keywords

Enterprise CommunicationCross-Functional RelationshipsGlobal TechnologyMatrixed OrganizationCustomer Experience

About the role

Key responsibilities & impact

Develop and execute communication strategies supporting Cisco’s key FY27 actions and financial objectives
Position Customer Experience as a core driver of enterprise-wide growth
Serve as the primary communications liaison between CX and other Cisco business units and functions
Translate complex CX strategic initiatives and customer success stories into compelling narratives
Lead editorial planning, including content flow, channels, and timing for internal audiences
Build and maintain cross-functional relationships to identify enterprise communication opportunities and prevent silos
Develop, manage, and deliver talking points, presentations, organizational announcements, and digital content
Manage content creation and execute ad hoc communication requests
Act as a strategic partner to senior leaders
Simplify complex business ideas into clear, engaging messages and drive organizational alignment

Requirements

What you’ll need

6+ years of corporate communications, internal communications, or change management experience
Preferably experience within a large, matrixed global technology or software organization
Experience working within enterprise-wide transformation initiatives
Hands-on experience using employee communications platforms and tools including SharePoint, Slido, Eloqua, Poppulo or similar
Ability to translate complex, high-level business strategies into clear, engaging, and actionable internal communications narratives
Experience supporting executive leaders and driving alignment across cross-functional stakeholder groups
Hands-on experience leading omnichannel editorial planning, managing content flows, and using internal communication channels effectively
High degree of AI fluency and ability to use technology to reimagine processes and drive positive outcomes
Experience representing functional teams on cross-organizational or global editorial steering committees
Exceptional interpersonal, written, and verbal communication skills
Ability to influence without authority and build trusted partnerships across diverse business units
Strategic and analytical communication skills
Ability to relay technical information, data, and results

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to vesting
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco’s policies